Time to react Sample Clauses
The "Time to react" clause establishes a specific period within which a party must respond to a notice, request, or event under the contract. Typically, this clause will define the number of days or hours allowed for a party to take action, such as providing written feedback, objecting to a proposed change, or fulfilling an obligation after being notified. By setting clear deadlines for responses, the clause ensures timely communication and helps prevent disputes arising from delays or uncertainty about when actions must be taken.
Time to react. CUSTOMER queries are subject to different times to react depending on their se- verity level. The time to react is measured as the period of time between the receipt of a customer query from an AUTHORIZED USER and the point in time at which COMPANY notifies CUSTOMER that its request has been received and is now being processed. The time to react is only measured within the hotline operating hours as defined in section 3 in III. Part of this SLA. If CUSTOMER raises a query with the SUPPORT HOTLINE outside of the hotline operating hours, the query shall only be deemed to have been raised from the time at which the hotline operating hours recommence. Disruptions caused by a PERMITTED SERVICE FAILURE in accordance with number 1. clause
Time to react. CUSTOMER queries are subject to different times to react depending on their se- verity level.