Common use of Time for Assessment Clause in Contracts

Time for Assessment. The determination of which appropriate auxiliary aids and services are necessary, and the timing, duration, and frequency with which they will be provided, must be made at the time an appointment is scheduled for the deaf or hard-of-hearing Patient or on the arrival of the deaf or hard-of-hearing Patient or Companion at DHR, whichever is earlier. DHR Personnel will perform an assessment (see paragraph 22) as part of each initial inpatient assessment and document the results in the Patient's electronic medical chart. In the event that communication is not effective, DHR Personnel will reassess which appropriate auxiliary aids and services are necessary, in consultation with the person with a disability, where possible, and provide such aid or service based on the reassessment. ADA Administrators. DHR will designate at least one employee at DHR as an ADA Administrator or ADA Co-Administrators. An ADA Administrator will be on-call twenty-four (24) hours a day, seven (7) days a week, to answer questions and provide appropriate assistance regarding immediate access to, and proper use of, the appropriate auxiliary aids and services, including qualified interpreters. The ADA Administrator or ADA Co-Administrators will know where the auxiliary aids are stored and how to operate them and will be responsible for their maintenance, repair, replacement, and distribution. DHR will circulate and post broadly within the DHR the title, telephone number, function, and office location of the Administrator(s), including a TTY telephone number, through which the ADA Administrator or Co-Administrator on duty can be contacted by deaf or hard-of-hearing Patients and Companions. The ADA Administrator or Co-Administrators will be responsible for the complaint resolution mechanism described in paragraph 27 of this Agreement. The ADA Administrator or Co-Administrators will be designated by DHR no later than 30 days following execution of this Agreement. Auxiliary Aid and Service Log. DHR will maintain a log in which requests for qualified interpreters on site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the deaf or hard-of-hearing Patient or Companion, the time and date of the scheduled appointment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. Such logs will be maintained by the ADA Administrator for the entire duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 of this Agreement. Complaint Resolution. DHR will establish a grievance resolution mechanism for the investigation of disputes regarding effective communication with deaf and hard-of-hearing Patients and Companions. DHR will maintain records of all grievances regarding effective communication, whether oral or written, made to DHR and actions taken with respect thereto. At the time DHR completes its assessment described in paragraphs 22-23 and advises a Patient and/or Companion of its determination of which appropriate auxiliary aids and services are necessary, DHR will notify deaf and hard-of-hearing persons of its grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. An investigation letter will be sent to the Patient and/or Companion within seven (7) business days and a written response to any grievance filed shall be completed within thirty (30) calendar days of receipt of the complaint. Copies of all grievances related to provision of services for deaf or hard-of-hearing Patients and/or Companions and the responses thereto will be maintained by the ADA Administrator for the entire duration of the Agreement and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 of this Agreement. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Agreement will be provided free of charge to the deaf or hard-of-hearing Patient and/or Companion. Record of Need for Auxiliary Aid or Service. DHR will take appropriate steps to ensure that all DHR Personnel are made aware of a Patient or Companion's disability and auxiliary aid and services needed so that effective communication with such person will be achieved. These steps will include designating this information in the electronic medical record. The patient's medical record shall be conspicuously labeled (such as with a sticker, indicator, or label on the cover) to alert DHR Personnel to the fact that the Patient and/or Companion is deaf or hard of hearing. The medical record shall indicate the mode of communication requested by and provided to the Patient or Companion.

Appears in 1 contract

Samples: Settlement Agreement

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Time for Assessment. The determination of which appropriate auxiliary aids and services are necessary, and the timing, duration, and frequency with which they will be provided, must be made at the time an appointment is scheduled for the deaf or hard-of-hearing Patient or on the arrival of the deaf or hard-of-hearing Patient or Companion at DHRthe Hospital, whichever is earlier. DHR Hospital Personnel will perform an assessment (see paragraph 2223) as part of each initial inpatient assessment and document the results in the Patient's ’s electronic medical chart. In the event that communication is not effective, DHR Hospital Personnel will reassess which appropriate auxiliary aids and services are necessary, in consultation with the person with a disability, where possible, and provide such aid or service based on the reassessment. ADA Administrators. DHR Dominion Hospital will designate at least one employee at DHR the Hospital as an ADA Administrator or ADA Co-Administrators. An ADA Administrator , and at least one such employee or his or her designee(s) (typically the nursing supervisors) will always be on-call on duty and available to Hospital staff, Patients, and Companions twenty-four (24) hours a day, seven (7) days a week, to answer questions and provide appropriate assistance regarding immediate access to, and proper use of, the appropriate auxiliary aids and services, including qualified interpreters. The ADA Administrator or Administrator, ADA Co-Administrators Administrators, or his or her designee(s) will know where the appropriate auxiliary aids are stored and how to operate them and will be responsible for their maintenance, repair, replacement, and distribution. DHR Dominion Hospital will circulate and post broadly within continue to include in the DHR on-duty nursing supervisor’s binder located in the titleNursing Supervisor’s Office the name, telephone number, function, number and office location of the Administrator(s), including a TTY telephone number, number through which the on-duty ADA Administrator or Administrator, Co-Administrator on duty Administrator, or designee can be contacted twenty-four (24) hours a day seven days a week by Hospital Personnel providing services to individuals who are deaf or hard-of-hearing Patients and Companions. The ADA Administrator or Co-Administrators will be responsible for the complaint resolution mechanism described in paragraph 27 of this Agreementhearing. The ADA Administrator or Co-Administrators will be designated by DHR the Hospital no later than 30 thirty (30) days following execution of this AgreementAgreement and notice of such designation will be provided to the AUSA Xxxxxx Xxxxxx or, if he is unavailable, another attorney designated by the United States Attorney’s Office. Auxiliary Aid and Service Log. DHR Dominion Hospital will maintain a log in which requests for qualified interpreters on on-site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the deaf or hard-of-hearing Patient or Companion, the time and date of the scheduled appointment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. Such logs will be maintained by the ADA Administrator Administrator(s) for the entire duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 47 of this Agreement. The Hospital will implement the Auxiliary Aid and Service Log no later than thirty (30) days following execution of this Agreement. Complaint Resolution. DHR Dominion Hospital will establish a continue to utilize its established grievance resolution mechanism for the investigation of disputes regarding effective communication with deaf and hard-of-hearing Patients and Companions. DHR Dominion Hospital will maintain records of all grievances regarding effective communication, whether oral or written, made to DHR the Hospital and actions taken with respect thereto. At the time DHR Dominion Hospital completes its assessment described in paragraphs 2223-23 24 and advises a the Patient and/or Companion of its determination of which appropriate auxiliary aids and services are necessary, DHR the Hospital will notify deaf and hard-of-hearing persons of its grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. An investigation letter will be sent to the Patient and/or Companion within seven (7) business days and a A written response to any grievance filed shall be completed within thirty (30) calendar days of receipt of the complaint. Copies of all grievances related to provision of services for deaf or hard-of-hearing Patients and/or Companions and the responses thereto will be maintained by the ADA Administrator Administrator(s) for the entire duration of the Agreement and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 of this Agreement. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Agreement will be provided free of charge to the deaf or hard-of-hearing Patient and/or Companion. Record of Need for Auxiliary Aid or Service. DHR Dominion Hospital will take appropriate steps to ensure that all DHR Hospital Personnel involved in providing care to hearing-impaired Patients and their Companions are made aware of a Patient or Companion's the disability and the auxiliary aid aid(s) and services service(s) needed so that effective communication with such person will be achieved. These steps will include designating this information in the electronic medical record. The patient's medical record shall be conspicuously labeled (such as with a sticker, indicator, or label on the cover) to alert DHR Personnel to the fact that the Patient and/or Companion is deaf or hard of hearing. The medical record shall indicate the mode of communication requested by and provided to the Patient or Companion.

Appears in 1 contract

Samples: Settlement Agreement

Time for Assessment. The determination of which appropriate auxiliary aids and services are necessary, and the timing, duration, and frequency with which they will be provided, must be made at the time an appointment is scheduled for the Patients known to be deaf or hard-of-hard of hearing Patient or on the arrival of the deaf or hard-of-hearing Patient or Companion at DHRXxxxx, whichever is earlier. DHR Hospital Personnel will perform an assessment (see paragraph 2221) as part of each initial · inpatient assessment and document the results in the Patient's electronic medical chart. In the event that Hospital Personnel know or should know that communication is not effective, DHR Hospital Personnel will reassess which appropriate auxiliary aids and services are necessary, in consultation with the person with a disability, where possible, and provide such aid or service based on the reassessment. ADA Administrators. DHR Xxxxx will designate at least one employee at DHR Xxxxx as an ADA Administrator or ADA Co-Administrators. An ADA Administrator , and at least one such employee will always be on-on call twenty-and available twenty four (24) hours a day, seven (7) days a week, to answer questions and provide appropriate assistance regarding immediate access to, and proper use of, the appropriate auxiliary aids and services, including qualified interpreters. The ADA Administrator or ADA Co-Administrators CoAdministrators will know where the appropriate auxiliary aids are stored and how to operate them and will be responsible for their maintenance, repair, replacement, and distribution. DHR Xxxxx will circulate and post broadly within Xxxxx the DHR the titlename, telephone number, function, and office location of the Administrator(s), including a TTY telephone number, through which the ADA Administrator or Co-Administrator on duty can be contacted twenty-four (24) hours a day, seven days a week, by deaf or hard-of-hearing Patients and Companions. The ADA Administrator or Co-Administrators will be responsible for the complaint resolution mechanism described in paragraph 27 25 of this Agreement. The ADA Administrator or Co-Administrators will be designated by DHR Xxxxx no later than 30 60 days following execution of this AgreementAgreement and will be subject to approval by the US Attorney's Office. Auxiliary Aid and Service Log. DHR Xxxxx will maintain a log in which requests for qualified interpreters on site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the deaf or hard-of-hearing Patient or Companion, the time and date of the scheduled appointment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. Such logs will be maintained by the ADA Administrator for the entire duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 43 of this Agreement. Complaint Resolution. DHR Xxxxx will establish a maintain its established grievance resolution mechanism for the investigation of disputes regarding effective communication with deaf and hard-of-hearing Patients and Companions. DHR Xxxxx will maintain records of all grievances regarding effective communication, whether oral or written, made to DHR Xxxxx and actions taken with respect thereto. At the time DHR Xxxxx completes its assessment described in paragraphs 2221-23 22 and advises a Patient and/or and/ or Companion of its their determination of which appropriate auxiliary aids and services are necessary, DHR Xxxxx will notify deaf and hard-of-hearing persons of its their grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. An investigation letter will be sent to the Patient and/or Companion within seven (7) business days and a A written response to any grievance filed shall be completed within thirty (30) calendar days of receipt of the complaint. Copies of all grievances related to provision of services for deaf or hard-of-of hearing Patients and/or and/ or Companions and the responses thereto will be maintained by the ADA Administrator for the entire duration of the Agreement and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 of this Agreement. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Agreement will be provided free of charge to the deaf or hard-of-hearing Patient and/or and/ or Companion. Record of Need for Auxiliary Aid or Service. DHR Xxxxx will take appropriate steps to ensure that all DHR Hospital Personnel are made aware of a Patient or Companion's disability and auxiliary aid and services needed so that effective communication with such person will be achieved. These steps will include designating this information in the electronic medical record. The patient's medical record shall be conspicuously labeled (such as with a sticker, indicator, or label on the cover) to alert DHR Personnel to the fact that the Patient and/or Companion is deaf or hard of hearing. The medical record shall indicate the mode of communication requested by and provided to the Patient or Companion.

Appears in 1 contract

Samples: Settlement Agreement

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Time for Assessment. The determination of which appropriate auxiliary aids and services are necessary, and the timing, duration, and frequency with which they will be provided, must be made at the time an appointment FNC learns that a Patient or Companion who is scheduled for the deaf or hard-of-hard of hearing Patient will be using its services, subject to the Patient’s or Companion’s availability to participate, or on the arrival of the deaf or hard-of-hearing Patient or Companion who is deaf or hard of hearing at DHRFNC, whichever is earlier. DHR FNC Personnel will perform an assessment (see paragraph 2221) as part of each initial inpatient assessment and document the results in the Patient's electronic ’s medical chart. In the event that communication is not effective, DHR FNC Personnel will reassess which appropriate auxiliary aids and services are necessary, in consultation with the person with a disability, where possible, and provide such aid or service based on the reassessment. ADA Administrators. DHR FNC will designate at least one employee at DHR as an ADA Administrator or ADA Co-Administrators. An ADA Administrator , and at least one such employee will always be on-call on duty and available twenty-four (24) hours a day, seven (7) days a week, to answer questions and provide appropriate assistance regarding immediate access to, and proper use of, the appropriate auxiliary aids and services, including qualified interpreters. The ADA Administrator or ADA Co-Administrators will know where the appropriate auxiliary aids are stored and how to operate them and will be responsible for their maintenance, repair, replacement, and distribution. DHR FNC will circulate and post broadly within FNC the DHR the titlename, telephone number, function, and office location of the Administrator(s), including a TTY telephone number, through which the ADA Administrator or Co-Administrator on duty can be contacted twenty-four (24) hours a day seven days a week by Patients and Companions who are deaf or hard-of-hearing Patients and Companionshard of hearing. The ADA Administrator or Co-Administrators will be responsible for the complaint resolution mechanism described in paragraph 27 25 of this Agreement. The ADA Administrator or Co-Administrators will be designated by DHR FNC no later than 30 days following execution of this AgreementAgreement and will be subject to approval by the U.S. Attorney’s Office. Auxiliary Aid and Service Log. DHR FNC will maintain a log in which requests for qualified interpreters on site or through video remote services will be documented. The log will indicate the time and date the request was made, the name of the Patient or Companion who is deaf or hard-of-hearing Patient or Companionhard of hearing, the time and date of the scheduled appointment (if a scheduled appointment was made), the nature of the auxiliary aid or service provided, and the time and date the appropriate auxiliary aid or service was provided. If no auxiliary aid or service was provided, the log shall contain a statement why the auxiliary aid and service was not provided. The log should include the identity of the FNC personnel who conducted the assessment and made the determination. Such logs will be maintained by the ADA Administrator for the entire duration of the Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 of this Agreement. Complaint Resolution. DHR FNC will establish a grievance resolution mechanism for the investigation of disputes regarding effective communication with deaf and hard-of-hearing Patients and CompanionsCompanions who are deaf or hard of hearing. DHR FNC will maintain records of all grievances regarding effective communication, whether oral or written, made to DHR FNC and actions taken with respect thereto. At the time DHR FNC completes its assessment described in paragraphs 22-23 paragraph 21 and advises a the Patient and/or Companion of its determination of which appropriate auxiliary aids and services are necessary, DHR FNC will notify deaf and hard-of-hard of hearing persons of its grievance resolution mechanism, to whom complaints should be made, and of the right to receive a written response to the grievance. An investigation letter will be sent to the Patient and/or Companion within seven (7) business days and a A written response to any grievance filed shall be completed within thirty seven (307) calendar days of receipt of the complaint. Copies of all grievances related to provision of services for Patients or Companions who are deaf or hard-of-hard of hearing Patients and/or Companions and the responses thereto will be maintained by the ADA Administrator for the entire duration of the Agreement Agreement, and will be incorporated into the semi-annual Compliance Reports as described in paragraph 50 of this Agreement. Prohibition of Surcharges. All appropriate auxiliary aids and services required by this Agreement will be provided free of charge to the Patient or Companion who is deaf or hard-of-hearing Patient and/or Companionhard of hearing. Record of Need for Auxiliary Aid or Service. DHR FNC will take appropriate steps to ensure that all DHR FNC Personnel are made aware of a Patient or Companion's ’s disability and auxiliary aid and services needed so that effective communication with such person will be achieved. These steps will include designating this information in the electronic medical record. The patient's ’s medical record shall be conspicuously labeled (such as with a sticker, indicator, or label on the cover) to alert DHR FNC Personnel to the fact that the Patient and/or Companion is deaf or hard of hearing. The medical record shall indicate the mode of communication requested by and provided to the Patient or Companion.

Appears in 1 contract

Samples: Settlement Agreement

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