Third Party Proprietary Software Sample Clauses

Third Party Proprietary Software. All third party and proprietary software will be supported on a best effort basis. Best Effort” means that the DOC will not refuse to troubleshoot issues with third party and proprietary software that they are unfamiliar with. However, in the case of limited to no experience with the software, the DOC has the right to promptly assign the ticket to the VSN Operations Department. To better service the end-client, it is recommended that the VSN Operations Department provide documentation to the DOC regarding any third party or proprietary software. Service • PC and Network Troubleshooting o Network connectivity o General PC hardware diagnosis o Printers, drivers, and queues o Database connectivity • Mobile Devices (including, but not limited to: Windows Mobile and Blackberry) o Setup and Configurations* o Synchronization troubleshooting • Administrative Tasks o Create user accounts and groups o Create mailboxes and distribution lists o Reset passwords o Unlock domain accounts o File/Folder permissions o Microsoft Outlook profile setups** The DOC has no mechanism in place to verify the caller requesting one of these tasks. Therefore, the DOC technician will always contact the VSN Operations Department for approval before proceeding with the request, VSN Operations Department will verify with customer before authorizing. • Antivirus and Spyw are/ Malware o Scans and removal Scans and removals will be performed by the DOC technician only if (a) the end-client calls in and states that their AntiVirus or Spyware software has detected a virus or spyware, or (b) the end-client calls in and complains of symptoms most likely caused by a virus or spyware. The VSN Operations Department cannot request this task unless the end-client has contacted them and described one of the two above scenarios. • Software Installations o Installations are a scheduled task o Carried out 8:00am to 6:00pm EST Monday-Friday
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Third Party Proprietary Software. The Company uses the following software under licence from a third party:
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Third Party Proprietary Software. All third party and proprietary software will be supported on a best effort basis. “
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Related to Third Party Proprietary Software

  • Proprietary Software Depending upon the products and services You elect to access through Electronic Access, You may be provided software owned by BNY Mellon or licensed to BNY Mellon by a BNY Mellon Supplier (“Proprietary Software”). You are granted a limited, non-exclusive, non-transferable license to install the Proprietary Software on Your authorized computer system (including mobile devices registered with BNY Mellon) and to use the Proprietary Software solely for Your own internal purposes in connection with Electronic Access and solely for the purposes for which it is provided to You. You and Your Users may make copies of the Proprietary Software for backup purposes only, provided all copyright and other proprietary information included in the original copy of the Proprietary Software are reproduced in or on such backup copies. You shall not reverse engineer, disassemble, decompile or attempt to determine the source code for, any Proprietary Software. Any attempt to circumvent or penetrate security of Electronic Access is strictly prohibited.

  • Third Party Proprietary Data The Disclosing Party's Third Party Proprietary Data, if any, will be identified in a separate technical document.

  • Third Party Software The Software may contain third party software which requires notices and/or additional terms and conditions. Such required Third Party Software notices and/or additional terms and conditions are located at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇-third-party/ (or a successor website thereto) and are made a part of and incorporated by reference into this Agreement.

  • Licensed Software Computer program(s) provided by Contractor in connection with the Deliverables, subject to Section 14 of this Contract.

  • Antivirus software All workstations, laptops and other systems that process and/or store PHI COUNTY discloses to CONTRACTOR or CONTRACTOR creates, receives, maintains, or transmits on behalf of COUNTY must have installed and actively use comprehensive anti-virus software solution with automatic updates scheduled at least daily.