The Program Management Plan shall Clause Samples

The Program Management Plan shall. Elaborate on the general concepts outlined in the DO’s Proposal and the section headings of the Agreement; Describe how the DO shall operate in NH by outlining management processes such as workflow, overall systems as detailed in the section headings of Agreement, evaluation of performance, and key operating premises for delivering efficiencies and satisfaction as they relate to Member and Provider experiences; Describe how the DO shall ensure timely notification to the Department regarding: Expected or unexpected interruptions or changes that impact DO policy, practice, operations, Members or Providers, Correspondence received from the Department on emergent issues and non-emergent issues; and Outline the DO integrated organizational structure including NH- based resources and its support from its parent company, affiliates, or Subcontractors. On an annual basis, the DO shall submit to the Department either a certification of “no change” to the Program Management Plan or a revised Program Management Plan together with a redline that reflects the changes made to the Program Management Plan since the last submission.