THE NETWORKS AND QUALITY OF SERVICE STANDARDS Sample Clauses

THE NETWORKS AND QUALITY OF SERVICE STANDARDS. 2.1. SAVVIS agrees to use the Acquired Network Facilities to provide (or to cause the SAVVIS Subsidiaries to provide) to Bridge and the Bridge Subsidiaries the following managed packet-data transport networks, including the operation, management and maintenance thereof: (a) a global office-automation network, providing connectivity between the offices of Bridge (the "OA NETWORK"), (b) a global data collection network (the "COLLECTION NETWORK") and (c) a global data distribution network (the "DISTRIBUTION NETWORK"), which shall be referred to in this Agreement collectively as the "NETWORKS" and individually as a "NETWORK." 2.2. Each Network shall be operated, managed and maintained by SAVVIS. SAVVIS may, but shall not be obligated to, use facilities of SAVVIS other than the Acquired Network Facilities to provide all or any part of any Network. Beginning on the first anniversary of the Effective Date and thereafter, each Network shall be operated, managed and maintained by SAVVIS according to the Quality of Service Standards set forth in Schedule 2.2 hereof, and SAVVIS shall be responsible for monitoring the performance of the Networks with respect to the Quality of Service Standards and shall provide Bridge with monthly reports of such performance. If the Quality of Service Standards are not met with respect to a particular Installation Site in any month, Bridge shall be entitled to receive, upon written request by Bridge within 30 days of its receipt of the performance report for such Installation Site for such month, a credit in the amount set forth on Schedule 2.2 attached hereto, which amount shall be deemed to be one month's charges applicable to such Installation Site under this Agreement with respect to such month; provided, however, that Bridge shall not be entitled to such credit to the extent that the failure to meet the Quality of Service Standards with respect to such Installation Site is due to (i) an act or omission of Bridge or a Bridge Subsidiary or a vendor or customer of Bridge or a Bridge Subsidiary or (ii) equipment or software used by Bridge and not provided by SAVVIS. Not more than one credit of one month's charges shall be given for a particular Installation Site for a particular month. The Quality of Service Standards shall not apply to the provision of Local Access Facilities in countries in which the products and services of Bridge and Bridge Subsidiaries are provided through third-party distributors. For all purposes of this Agree...