Telecommunications and Security Clause Samples

Telecommunications and Security. (a) Managing all aspects of local and wide area networks, cabling, wiring closets and Internet access used at Licensee's Installation Location; (b) If access to on-line software updates and support request submission is desired, ensuring the Licensee’s firewall is configured to allow appropriate communication between Riva and the target systems, and Riva and the Riva Request Support server as per Appendix 4; (c) Managing physical security of and access to Licensee locations including system, infrastructure, devices, workstations, servers, and printers. Any associated costs for system outages, data loss, communications failures, standard configuration impacts, and any other problems incurred due to security and system failure violations shall be borne by Licensee; and (d) Providing Licensor, where possible, with at least five (5) days advance notice prior to implementing changes or relocations of any kind which may impact Licensor's provision of the Maintenance. This includes proposed upgrades to the email or CRM systems.