Technology Strategy and Refresh Sample Clauses
Technology Strategy and Refresh. This section addresses the need for the Service Provider to ensure that all physical structure and Software supporting the LCHS Assets, Service Systems and Services is maintained on supported versions.
5.17.1 The Service Provider shall provide TTL with a status report on the technologies supporting the LCHS Assets, Service Systems and Services that it has provided, detailing their predicted lifespan in terms of supplier support, age, and ability to support known advances in technology on a yearly basis.
5.17.2 The Service Provider shall maintain, upgrade, and if necessary replace, the technologies supporting the Service Systems and the London Cycle Hire Scheme so that all equipment, and the technologies continue to operate such that all Service Levels are maintained and met. The cost of such maintenance, upgrade or replacement shall be at the Service Provider’s cost.
5.17.3 The Service Provider shall ensure that all Software is maintained on supported versions.
