Technical Support Contacts. Support Services provided hereunder will be accessible by designated members of your Two Impulse Partner staff identified to Two Impulse as your Technical Support Contacts for the purpose of the Subscription. You may modify your designated Technical Support Contact/s at any time during the term of the Agreement by confirmed email to Two Impulse or via the Support Portal. Technical Support Contact/s will be the only interface to the Two Impulse Support. Designated Technical Support Contacts must hold a valid Two Impulse Certification title and be members of an official Two Impulse Partner Program partner. In the event that your Technical Support Contacts are no longer members of this Program, Two Impulse will indicate to you a selection of alternative official Two Impulse Partners through which Support Services may be requested.
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Sources: Software Subscription Agreement, Software Subscription Agreement