TECHNICAL SUPPORT 1 Clause Samples
The 'Technical Support 1' clause defines the obligations and scope of technical assistance provided by one party to another under the agreement. Typically, this clause outlines the types of support services available, such as troubleshooting, maintenance, or user guidance, and may specify response times, support channels (like email or phone), and hours of availability. Its core practical function is to ensure that the receiving party has reliable access to help for technical issues, thereby minimizing downtime and clarifying expectations regarding support responsibilities.
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TECHNICAL SUPPORT 1. Students whose device meets all program level requirements are eligible to a best effort level of support from Northern College Information Technology Services (ITS) staff, limited to: • Providing instructions on how to connect to the college’s wireless network and by appointment, one on one assistance with wireless connectivity system configuration. • Assistance with the installation and setup of the Citrix Receiver client where necessary. Please note that an appointment may be required. • The installation and configuration of program specific software is not provided unless time has been scheduled in advance for IT staff to be on location within a classroom assisting a course professor. • All other support requirements including virus detection and imaging/maintenance is the responsibility of the student • Any recommendations for hardware/software modification or installations are done solely at the risk of the student. Northern College is not responsible for software conflict issues or hardware malfunction that may occur as a result of a recommended change and/or installation. • Northern College Information Technology Services (ITS) staff do not provide support for hardware or software on personal devices.
TECHNICAL SUPPORT 1. 1 Factory Service Bombardier agrees to maintain or cause to be maintained the capability to respond to Buyer's technical inquiries, to conduct investigations concerning repetitive maintenance problems and to issue findings and recommend action thereon for:
(a) the model CL-600-2B19 aircraft, as long as *** CL-600-2B19 aircraft remain in commercial air transport service worldwide, (b) the model CL-600-2C10 aircraft, as long as *** CL-600-2C10 aircraft remain in commercial air transport service worldwide, or (c) the model CL-600-2D15/CL-600-2D24 aircraft, as long as ***CL-600-2D15/CL-600-2D24 aircraft remain in commercial air transport service worldwide.