Common use of Technical Security Measures Clause in Contracts

Technical Security Measures. (a) Access Administration. Access to the Subscription Service by ServiceNow employees and contractors is protected by authentication and authorization mechanisms. User authentication is required to gain access to production and sub-production systems. Access privileges are based on job requirements and are revoked upon termination of employment or consulting relationship. Production infrastructure includes appropriate user account and password controls (for example, the required use of virtual private network connections, complex passwords with expiration dates, and a two-factored authenticated connection) and is accessible for administration.

Technical Security Measures. (a) Access Administration2.2.1. ACCESS ADMINISTRATION. Access to the Subscription Service by ServiceNow employees and contractors is protected by authentication and authorization mechanisms. User authentication is required to gain access to production and sub-production systemsinstances. Access privileges are based on job requirements and are revoked upon termination of employment or consulting relationshiprelationships. Production infrastructure includes appropriate user account and password controls (for examplee.g., the required use of virtual private network VPN connections, complex passwords with expiration dates, and a two-factored authenticated connection) and is accessible for administration.