Technical Information Service Sample Clauses
Technical Information Service. This service is available during normal working hours to answer the variety of questions about specific System functionality, procedures, operational issues, new features, and other telephony oriented questions.
Technical Information Service. Vendor shall provide to Newbridge a --- ----------------------------- range of post sales technical information at regular intervals to ensure that Newbridge has all current and relevant information regarding the Vendor Products. These shall include, but not be limited to, (as applicable) the latest software and hardware release notes, product release descriptions, technical tips and bulletins, problem report bug list, white papers, reports, product change notices, technical alerts, urgent problem notification and any other applicable Documentation. Vendor shall supply information in hard copy format and in electronic format suitable for dissemination by Newbridge via the Internet and/or CD ROM.