System Unavailability. Failure of the system to provide a designated user access based on service level agreements or software/hardware problems within the contractors span of control.
Appears in 7 contracts
Samples: Business Associate Agreement (Amerigroup Corp), Business Associate Agreement (Centene Corp), Business Associate Agreement (Wellcare Health Plans, Inc.)
System Unavailability. Failure of the system to provide a designated user access based on service level agreements or software/hardware problems within the contractors Contractor’s span of control.
Appears in 3 contracts
Samples: Business Associate Agreement (Wellcare Health Plans, Inc.), Business Associate Agreement (Wellcare Health Plans, Inc.), Business Associate Agreement (Centene Corp)
