System Delivery. Prior to delivery of the System to Customer, INSpire will provide Customer with INSide Out Base 6.5 documentation and the documentation of all completed Spot modifications made to INSide Out Base 6.5 that are part of Customer's System. INSpire and Customer have agreed that INSpire will make certain corrections and improvements to the System within one year after the Effective Date of this Agreement (the "Spot Report Items"). The Spot Report Items are set forth on Schedule 2.1. INSpire shall deliver each Spot Report Item into production as part of the System pursuant to specific work orders agreed upon in advance by the Parties and set forth in Appendix A (the "Work Orders") and by the implementation date set forth thereon (the "Implementation Date"). Customer will test the Spot Report Items delivered by INSpire pursuant to each Work Order in accordance with a mutually agreeable test plan and test cases to ensure that they meet the specification set forth on the Work Order (the "Acceptance Testing"). INSpire will deliver at least 20 of the 22 "Group I" Spot Report Items within ninety (90) days after the Signing Date. INSpire will deliver at least 37 of the 40 "Group II" Spot Report Items within one-hundred eighty (180) days after the Signing Date. INSpire will deliver at least 65 of the 69 "Group III" Spot Report Items within one (1) year after the Signing Date. In the event Spot Report Items are amended so that the Implementation Date is beyond the timeline called for by this Section, INSpire will deliver 90% of the Spot Report Items remaining within each Group by their respective Implementation Dates. Spot Report Items included as "Current Programs Rollout Schedule" on Schedule 2.1 will be delivered within a mutually agreed upon timeframe after the Signing Date. Customer shall be entitled to receive a penalty payment from INSpire equal to the lesser of $5,000 or the cost of completing the Spot Report Item (which shall be calculated by multiplying the number of hours required to complete the Spot Report Item by $115) for each Spot Report Item that is not delivered for Acceptance Testing by the Implementation Date set forth on the respective Work Orders only in the event that the overall standard set forth above for "Group I", "Group II" and "Group III" Spot Report Items is not met by INSpire (the "Penalty"). Penalty payments by INSpire shall not in the aggregate exceed 15% of the License Fee. Such Penalty Payments will not in any way limit, restrict or rel...
System Delivery
