Support (MSP). If Customer is an MSP, Entrust Datacard and MSP will provide support to the MSP pursuant to the terms and conditions set out at xxxx://xxx.XxxxxxxXxxxxxxx.xxx/legal/agreements/IntelliTrustMSPsupport.pdf. MSP will be solely responsible to provide First Line Support (as defined in the MSP Support Terms and Conditions (IntelliTrust) referenced at the aforementioned link) to its Tenants. MSP will enter into a support agreement with each of its Tenants (which will not contain any reference to Entrust Datacard, create any obligations or liabilities on Entrust Datacard, and will not make any representations, warranties or conditions on behalf of Entrust Datacard). Tenants and Users shall not directly contact Entrust Datacard, and Entrust Datacard shall have no obligation to provide support or other services directly to Tenants and/or Users. Entrust Datacard will have no obligation to provide support or other services in relation to Ancillary Software.
Support (MSP). MSP will provide support to Sub-MSPs or Tenants pursuant to the terms and conditions set out at xxxxx://xxx.xxxxxxx.xxx/- /media/documentation/licensingandagreements/idaas-msp-support.pdf. MSP will be solely responsible to provide First Line Support (as defined in the MSP Support Terms and Conditions (Identity as a Service) referenced at the aforementioned link) to its Sub-MSPs or Tenants. MSP will enter into a support agreement with each of its Sub-MSPs or Tenants (which will not contain any reference to Entrust, create any obligations or liabilities on Entrust, and will not make any representations, warranties or conditions on behalf of Entrust). MSP shall notify Sub-MSPs, Tenants, and Users not to directly contact Entrust, and that Entrust shall have no obligation to provide support or other services directly to Sub-MSPs, Tenants, and/or Users. MSP shall not enter support agreements with Denied Parties. MSP shall notify Entrust without undue delay if it becomes aware that it has entered in a support agreement (as aforementioned) in violation of any applicable sanctions, trade control, or money laundering/terrorist financing laws, regulations, or rules. MSP shall also without undue delay take all steps necessary in order to mitigate the violation.
Support (MSP). MSP will provide support to the Sub-MSPs or Tenants pursuant to the terms and conditions set out at xxxxx://xxx.xxxxxxx.xxx/- /media/documentation/licensingandagreements/intellitrustmspsupport.pdf . MSP will be solely responsible to provide First Line Support (as defined in the MSP Support Terms and Conditions (Identity as a Service) referenced at the aforementioned link) to its Sub-MSPs or Tenants. MSP will enter into a support agreement with each of its Sub-MSPs or Tenants (which will not contain any reference to Entrust, create any obligations or liabilities on Entrust, and will not make any representations, warranties or conditions on behalf of Entrust). Sub-MSPs, Tenants, and Users shall not directly contact Entrust, and Entrust shall have no obligation to provide support or other services directly to Sub-MSPs, Tenants, and/or Users.
Support (MSP). Entrust Datacard and MSP will provide support to the MSP pursuant to the terms and conditions set out at xxxxx://xxx.xxxxxxxxxxxxxxx.xxx/resource-center/- /media/documentation/licensingandagreements/adaptiveissuanceinstantidaas-mspsupport.pdf (“Support Terms”). MSP will be solely responsible to provide to its Tenants the support services referenced in the Support Terms. MSP will enter into a support agreement with each of its Tenants (which will not contain any reference to Entrust Datacard, create any obligations or liabilities on Entrust Datacard, and will not make any representations, warranties or conditions on behalf of Entrust Datacard). Tenants and Users shall not directly contact Entrust Datacard, and Entrust Datacard shall have no obligation to provide support or other services directly to Tenants and/or Users.
