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SUPPORT FOR CUSTOMERS
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Common use of SUPPORT FOR CUSTOMERS Clause in Contracts

SUPPORT FOR CUSTOMERS. Qubit will provide the following technical support for all Customers:

Appears in 11 contracts

Sources: Master Service Agreement, Master Service Agreement, Master Service Agreement

Parent Clauses

GENERAL
Responsibilities of Corel
Interpretation
Proprietary Rights Notices
Responsibilities of Distributor

Sub-Clauses

Response Times
Resolution of issues
Assignment of Severity Levels
Issue Severity Level Definitions
Case Priority P1 and P2 Response and Resolution

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