Support Documentation. Frontier agrees to regularly supply Cisco with all known bug notes or other documentation defining the relevant hardware and software information, symptoms, solutions or work-arounds for Product problems. Frontier will keep accurate records of Product deficiencies (bugs) and make such reports available to Cisco at least quarterly. Frontier will maintain an electronic means (e.g., an FTP server) through which Cisco can obtain up-to-date information on bugs, fixes, and code updates. During the term of this Agreement, Frontier will provide such support to Cisco at no charge."
Appears in 2 contracts
Sources: Private Label Agreement and Project Development and License Agreement (Netscout Systems Inc), Private Label Agreement and Project Development and License Agreement (Netscout Systems Inc)