Support Documentation. Each Party will make available to the other Party and its Affiliates its electronic support and training materials (in all the languages available) for its Products to assist the other Party and its Affiliates in handling its Level 1 Support (as defined below) obligations.
Appears in 3 contracts
Sources: Strategic Alliance Agreement, Strategic Alliance Agreement (PTC Inc.), Strategic Alliance Agreement (PTC Inc.)
Support Documentation. Each Party will make available to the other Party and its Affiliates its electronic support and training materials (in all the languages available) for its Products itsProducts to assist the other Party and its Affiliates in handling its Level 1 Support (as defined below) obligations.
Appears in 2 contracts
Sources: Strategic Alliance Agreement (PTC Inc.), Strategic Alliance Agreement (PTC Inc.)