Support Contact Channels Clause Samples

Support Contact Channels. For purposes of this SLA, Provider’s contact information (each, a “Support Contact Channel”) shall be as follows, provided, that Provider may change or add to such Support Contact Channels upon advance written notice of at least [***] to Customer: by email at [***], and by telephone at [***]. Provider will monitor the Support Contact Channels [***], and promptly follow up by email on any correspondence received via a Support Contact Channel pursuant to this SLA.