Support Cases. Each Support Case will be assigned a case number. Customer must provide the number when providing communications to LogRhythm regarding the Support Case.
Appears in 6 contracts
Sources: Support Services Addendum, Support Services Addendum, Support Services Addendum
Support Cases. Each Support Case will be assigned a case number. Customer must provide the number when providing communications to LogRhythm regarding the Support Case. LogRhythm will request to verify the issue is resolved before closing a Support Case.
Appears in 1 contract
Sources: End User License Agreement
Support Cases. Each Support Case support case will be assigned a case number. Customer must provide the number when providing communications to LogRhythm regarding the support case. Support Case.cases shall be closed when Customer has verified
Appears in 1 contract
Sources: Enterprise License Agreement
Support Cases. Each Support Case will be assigned a case number. Customer must provide the number when providing communications to LogRhythm regarding the Support Case. .
Appears in 1 contract
Sources: End User License Agreement