SUPPORT AND MAINTENANCE – ADDITIONAL WORK Sample Clauses
SUPPORT AND MAINTENANCE – ADDITIONAL WORK. 8.1. Support and maintenance. We will provide support and maintenance services for Our Products subject to the terms contained herein and the terms described in Our Policy for Procedures and categorizations of defects, service levels and releases of updates and new versions (“Support and Maintenance”), which is a part of Our Documentation, during the period for which You have paid the applicable fee (“Support Period”). Our Support and Maintenance Terms of Service may be modified by Us, from time to time, to reflect changing practices. Support and Maintenance for Products includes access to New Releases, if and when available. You may use any New Releases that We provide to You during a Support Period as New Releases are included in the Products. The frequency of New Releases, New Versions and Updates description of their basic content can be found in Our Policy for Procedures and categorizations of defects, service levels and releases of updates and new versions.
SUPPORT AND MAINTENANCE – ADDITIONAL WORK. 8.1. Support and maintenance.
