Common use of Subscription and Support Clause in Contracts

Subscription and Support. Subscription is included in the Customer’s license of the Licensed Programs for one (1) year when the Customer has purchased the license or for the term of the Agreement when the Customer is renting the license. For the purchased license the subscription can be extended after the first year by paying an annual maintenance fee. Subscription includes free updates and new software versions and releases of Licensed Program and any Documentation. Subscription also includes fixes for the standard products of the Licensed Programs and such fixes will normally be provided as part of the new versions. Any such new updates, new versions and releases are regarded as a part of the Licensed Programs. For fixes and updates to customized versions of the Licensed Programs and/or any installation or configuration work Symetri will charge the Customer according to Symetri’s terms and conditions for consulting services. Symetri offers support subject to separate Support Terms.

Appears in 4 contracts

Samples: www.symetri.no, www.symetri.dk, www.symetri.se

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