Subscriber Requests Clause Samples

Subscriber Requests. The Subscriber acknowledges the difficulties involved in parsing unstructured data for purposes of identifying support requests. Accordingly, the Subscriber agrees (i) to submit all support requests via the Subscriber Portal, and (ii) to submit to the Subscriber Portal the data that constitutes or concerns the support request in such a manner as to:‌ (a) complete all required fields; (b) provide data in the specified format; and (c) otherwise comply with data entry process(es) that govern the submission of support requests to the System. The term “Subscriber Request” means a support request that meets each of the criteria set out above in this Section 6.4.1 (Subscriber Requests).