Common use of Submit Status Clause in Contracts

Submit Status. The first status in the CPR workflow is Submit. When the customer or member of Technical Support discovers a new problem he reports the problem to MARCONI Access System by sending it to the CPR Chairman, CPR Interface or CPR Administrator as a separate communication or through the Call Center. The CPR Administrator is responsible for entering a CPR. The CCN from the Customer Problem Report is entered into the CPR. The full content of the Problem Report from the customer shall be entered into the attachment field of the CPR.

Appears in 2 contracts

Sources: System Purchase Agreement (Grande Communications Holdings, Inc.), System Purchase Agreement (Grande Communications Holdings, Inc.)