Common use of Student Complaint Process Clause in Contracts

Student Complaint Process. The State Portal Entity ContactSARA administrator will be responsible for reviewing and administering complaints submitted by distance education students, hereafter, “complainants,” that a South Dakota institution that participates in ▇▇▇▇ does not meet standards established by the institution's accrediting agency or ▇▇▇▇. Complaints reviewable under this policy include allegations by a distance education student of harm caused because a ▇▇▇▇ institution operated a course or program contrary the requirements of NC-▇▇▇▇, per the ▇▇▇▇ Manual. 3.1.1. Complaints shall first be reviewed to determine whether they have been processed through the institution’s own procedures for resolution of complaints. 3.1.1.1. Complaints that have not been reviewed by the ▇▇▇▇ institution will be referred to it for review and resolution within the time frames established under institutional policy.