Strategic Decision Process. Strategic program decisions may be required by the Agreement (e.g. Annual Technology Plan, technology standards, changes to governance framework) and, thus, follow a prescribed timing cycle or they may arise from a technical constraint, opportunity or business need. Regardless of the source, strategic decisions follow a similar process to escalated issues: • DIR coordinates the development of background materials to explain the decision, implications for the enterprise, and any technical considerations that are relevant. This coordination may include the engagement of DIR Customer or DCS Service Provider subject matter experts to create materials and complete technical analysis. • DIR develops a format for DIR Customer input appropriate for the decision. DIR and the committee chair or co-chair coordinates the distribution of the issue material with the meeting agenda. Meeting agendas and associated material are distributed to DIR Customer IT Directors in advance of the meeting, with approximately 5-7 Business Days for DIR Customers to review and provide input to their committee representative and approximately 2 days for DIR to compile the comments received for distribution to all.
Appears in 2 contracts
Sources: Data Center Services Service Component Provider Master Services Agreement, Master Services Agreement
Strategic Decision Process. Strategic program decisions may be required by the Agreement (e.g. Annual Technology Plan, technology standards, changes to governance framework) and, thus, follow a prescribed timing cycle or they may arise from a technical constraint, opportunity or business need. Regardless of the source, strategic decisions follow a similar process to escalated issues: • DIR coordinates the development of background materials to explain the decision, implications for the enterprise, and any technical considerations that are relevant. This coordination may include the engagement of DIR Customer or DCS Service Provider subject matter experts to create materials and complete technical analysis. • DIR develops a format for DIR Customer input appropriate for the decision. DIR and the committee chair or co-chair coordinates the distribution of the issue material with the meeting agenda. Meeting agendas and associated material are distributed to DIR Customer IT Directors in advance of the meeting, with approximately 5-7 Business Days for DIR Customers to review and provide input to their committee representative and approximately 2 two days for DIR to compile the comments received for distribution to all.
Appears in 1 contract
Sources: Data Center Services Multisourcing Service Integrator Master Services Agreement