Standard Training Courses Clause Samples

Standard Training Courses. COMPANY agrees to offer training courses on all its Products covering the following categories, overview, installation, administration and operations, planning and engineering, and maintenance of their Products. These courses will be available at any of the COMPANY training facilities around the world or at customer locations (suitcase classes). The training courses for the Products listed in the agreement and the associated technologies will be offered in English. All final training materials available will be provided to Siemens at least one month prior to release of product for the first customer trial /installation. Draft versions will be provided at appropriate time prior to start of NIST to expedite ramp-up of Siemens trainers. COMPANY will provide Siemens personnel and/or Siemens Customers with the instructional delivery of all Training Courses for the Products listed in the agreement and the associated technologies that are available at the time of request from COMPANY. If required by Siemens, COMPANY will offer the delivery of a requested training course not later than 2 months after the time of request for that course. The cost for Siemens will be at a 50% off of list price for Siemens personnel, and 25% off of list price for Siemens' Customers. Hands-on training for up to 6 Siemens personnel (typically, TAC/FS or Train the Trainer personnel) working with COMPANY TAC personnel will also be provided by COMPANY prior to and during the system test phase (the final test phase before first customer installation) for each Major Release of the products sold to Siemens for the purpose of enabling the service department of Siemens. This training will consist of formal and informal classroom instruction, actual hands-on training in laboratory environments, and one-on-one training with Company's technical support organization.