Common use of Specific Performance Measures Clause in Contracts

Specific Performance Measures. A personal performance review may be conducted on Collections Special Counsel at the discretion of the Attorney General or his/her designee(s). Performance reviews may include, but are not limited to, the following areas: collection ratios; performance measures based on historical averages, comparisons of new and old accounts, and various account types; customer service complaints; the amount of Claims resolved by means other than collections, the amount of litigation filed, legal compliance, compliance with this Retention Agreement, and compliance with Attorney General policies; reports; legal actions taken; status updates; and interviews. The Attorney General may communicate in writing additional specific performance review requirements which will be binding on Collections Special Counsel from the date such requirements are communicated. As a result of this review, at the sole discretion of the Attorney General, Collections Special Counsel’s inventory of Claims may be increased or decreased, this Retention Agreement terminated, or any other sanction imposed as provided for in Article VII of this Retention Agreement. Collections Special Counsel may be afforded an opportunity to confer with the Attorney General or his designee on any significant issues resulting from Collections Special Counsel’s performance reviews. If requested by the Attorney General, Collections Special Counsel agrees to provide the Attorney General or an authorized agent access to any and documents, papers, records, and/or computer searches involving the Work, including all documents required by this Retention Agreement as set forth in Exhibit A, Document Checklist, attached and incorporated as if fully rewritten herein.

Specific Performance Measures. A personal performance review may be conducted on Collections Special Counsel Vendor at the discretion of the Attorney General or his/her designee(s)his designee. Performance reviews may include, but are not limited to, the following areas: collection ratios; performance measures based on historical averages, comparisons of new and old accounts, and various variety of account types; customer service complaints; the amount of Claims resolved by means other than collections, the amount of litigation filed, legal compliance, compliance with this Retention Agreement, and compliance with Attorney General policies; reports; legal actions taken; status updates; and interviews. The Attorney General may communicate in writing additional specific performance review requirements which will be binding on Collections Special Counsel Vendor from the date such requirements are communicated. As a result of this review, at the sole discretion of the Attorney General, Collections Special CounselVendor’s inventory of Claims may be increased or decreased, this Retention Agreement terminated, or any other sanction imposed as provided for contained in Article VII may be imposed at the sole discretion of this Retention Agreementthe Attorney General. Collections Special Counsel Vendor may be afforded an opportunity to confer with the Attorney General or his designee on any significant issues resulting from Collections Special Counselthe Vendor’s performance reviews. If requested by the Attorney General, Collections Special Counsel Vendor agrees to provide the Attorney General or an authorized agent access to any and documents, papers, records, and/or computer searches involving the Work, including all documents required by this Retention Agreement as set forth in Exhibit A, Document Checklist, attached and incorporated as if fully rewritten herein.

Specific Performance Measures. A personal performance review may be conducted on Collections Special Counsel at the discretion of the Attorney General or his/her designee(s)his designee. Performance reviews may include, but are not limited to, the following areas: collection ratios; performance measures based on historical averages, comparisons of new and old accounts, and various variety of account types; customer service complaints; the amount of Claims resolved by means other than collections, the amount of litigation filed, legal compliance, compliance with this Retention Agreement, and compliance with Attorney General policies; reports; legal actions taken; status updates; and interviews. The Attorney General may communicate in writing additional specific performance review requirements which will be binding on Collections Special Counsel Vendor from the date such requirements are communicated. As a result of this review, at the sole discretion of the Attorney General, Collections Special CounselVendor’s inventory of Claims may be increased or decreased, this Retention Agreement terminated, or any other sanction imposed as provided for in Article VII of this Retention Agreement. Collections Special Counsel Vendor may be afforded an opportunity to confer with the Attorney General or his designee on any significant issues resulting from Collections Special Counselthe Vendor’s performance reviews. If requested by the Attorney General, Collections Special Counsel Vendor agrees to provide the Attorney General or an authorized agent access to any and all documents, papers, records, and/or computer searches involving the Work, including all documents required by this Retention Agreement as set forth in Exhibit A, Document Checklist, which is attached to this Retention Agreement and incorporated as if fully rewritten herein.

Specific Performance Measures. A personal performance review may be conducted on Collections Special Counsel at the discretion of the Attorney General or his/her designee(s). Performance reviews may include, but are not limited to, the following areas: collection ratios; performance measures based on historical averages, comparisons of new and old accounts, and various account types; customer service complaints; the amount of Claims resolved by means other than collections, the amount of litigation filed, legal compliance, compliance with this Retention Agreement, and compliance with Attorney General policies; reports; legal actions taken; status updates; and interviews. The Attorney General may communicate in writing additional specific performance review requirements which will be binding on Collections Special Counsel from the date such requirements are communicated. As a result of this review, at the sole discretion of the Attorney General, Collections Special Counsel’s inventory of Claims may be increased or decreased, this Retention Agreement terminated, or any other sanction imposed as provided for in Article VII of this Retention Agreement. Collections . Special Counsel may be afforded an opportunity to confer with the Attorney General or his designee on any significant issues resulting from Collections Special Counsel’s performance reviews. If requested by the Attorney General, Collections Special Counsel agrees to provide the Attorney General or an authorized agent access to any and all documents, papers, records, and/or computer searches involving the Work, including all documents required by this Retention Agreement as set forth in Exhibit A, Document Checklist, which is attached to this Retention Agreement and incorporated as if fully rewritten herein.

Specific Performance Measures. A personal performance review may be conducted on Collections Special Counsel Vendor at the discretion of the Attorney General or his/her designee(s)his designee. Performance reviews may include, but are not limited to, the following areas: collection ratios; performance measures based on historical averages, comparisons of new and old accounts, and various variety of account types; customer service complaints; the amount of Claims resolved by means other than collections, the amount of litigation filed, legal compliance, compliance with this Retention Agreement, and compliance with Attorney General policies; reports; legal actions taken; status updates; and interviews. The Attorney General may communicate in writing additional specific performance review requirements which will be binding on Collections Special Counsel Vendor from the date such requirements are communicated. As a result of this review, at the sole discretion of the Attorney General, Collections Special Counsel’s Vendor's inventory of Claims may be increased or decreased, this Retention Agreement terminated, or any other sanction imposed as provided for contained in Article VII may be imposed at the sole discretion of this Retention Agreementthe Attorney General. Collections Special Counsel Vendor may be afforded an opportunity to confer with the Attorney General or his designee on any significant issues resulting from Collections Special Counsel’s the Vendor's performance reviews. If requested by the Attorney General, Collections Special Counsel Vendor agrees to provide the Attorney General or an authorized agent access to any and all documents, papers, records, and/or computer searches involving the Work, including all documents required by this Retention Agreement as set forth in Exhibit A, Document Checklist, which is attached to this Retention Agreement and incorporated as if fully rewritten herein.

Specific Performance Measures. A personal performance review may be conducted on Collections Special Counsel at the discretion of the Attorney General or his/her designee(s). Performance reviews may include, but are not limited to, the following areas: collection ratios; performance measures based on historical averages, comparisons of new and old accounts, and various variety of account types; customer service complaints; the amount of Claims resolved by means other than collections, the amount of litigation filed, legal compliance, compliance with this Retention Agreement, and compliance with Attorney General policies; reports; legal actions taken; status updates; and interviews. The Attorney General may communicate in writing additional specific performance review requirements which will be binding on Collections Special Counsel from the date such requirements are communicated. As a result of this review, and at the sole discretion of the Attorney General, Collections Special Counsel’s inventory of Claims may be increased or decreased, this Retention Agreement terminated, or any other sanction imposed as provided for in Article VII of this Retention Agreement. Collections Special Counsel may be afforded an opportunity to confer with the Attorney General or his designee on any significant issues resulting from Collections Special Counsel’s performance reviews. If requested by the Attorney General, Collections Special Counsel agrees to provide the Attorney General or an authorized agent access to any and all documents, papers, records, and/or computer searches involving the Work, including all documents required by this Retention Agreement as set forth in Exhibit A, Document Checklist, which is attached to this Retention Agreement and incorporated as if fully rewritten herein.

Specific Performance Measures. A personal performance review may be conducted on Collections Special Counsel Vendor at the discretion of the Attorney General or his/her designee(s)his designee. Performance reviews may include, but are not limited to, the following areas: collection ratios; performance measures based on historical averages, comparisons of new and old accounts, and various variety of account types; customer service complaints; the amount of Claims resolved by means other than collections, the amount of litigation filed, legal compliance, compliance with this Retention Agreement, and compliance with Attorney General policies; reports; legal actions taken; status updates; and interviews. The Attorney General may communicate in writing additional specific performance review requirements which will be binding on Collections Special Counsel Vendor from the date such requirements are communicated. As a result of this review, at the sole discretion of the Attorney General, Collections Special Counsel’s Vendor's inventory of Claims may be increased or decreased, this Retention Agreement terminated, or any other sanction imposed as provided for contained in Article VII may be imposed at the sole discretion of this Retention Agreementthe Attorney General. Collections Special Counsel Vendor may be afforded an opportunity to confer with the Attorney General or his designee on any significant issues resulting from Collections Special Counsel’s the Vendor's performance reviews. If requested by the Attorney General, Collections Special Counsel Xxxxxx agrees to provide the Attorney General or an authorized agent access to any and all documents, papers, records, and/or computer searches involving the Work, including all documents required by this Retention Agreement as set forth in Exhibit A, Document Checklist, which is attached to this Retention Agreement and incorporated as if fully rewritten herein.