Specific Operating Procedures. 4.1 The Merchant’s (Customer) website should accept MasterCard/VISA/Union Pay International credit cards for payment. The Merchant (Customer), shall ensure, pursuant to section 16 of this Merchant Agreement, that it maintains a valid bank account with the Bank for the entire term of this Merchant Agreement and any corresponding renewal terms, as the case may be. 4.2 The contact information of the Merchant (Customer) must be clearly provided on the website. The website must provide full information about the shipment/delivery details, return policy and refunds etc. 4.3 The following information must be obtained from the Cardholder (Consumer/ Buyer) upon placing his/her order. a) Credit Card Number b) Expiry Date c) Billing Address d) Telephone Numbers
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Sources: Credit Card Payment Gateway Agreement, Credit Card Payment Gateway Agreement