SOFTWARE PRODUCT SPECIFIC TERMS Clause Samples
The "Software Product Specific Terms" clause defines the particular terms and conditions that apply to a specific software product within a broader agreement. This clause typically outlines unique licensing restrictions, usage rights, support obligations, or limitations that are relevant only to the named software product, distinguishing them from general terms that apply to all products or services. For example, it may specify the number of permitted users, geographic restrictions, or integration requirements for a certain software application. Its core function is to ensure that both parties clearly understand the unique rules and obligations associated with the use of a particular software product, thereby reducing ambiguity and potential disputes.
SOFTWARE PRODUCT SPECIFIC TERMS. 12.1 Serena® Business Manager (“SBM”) and TeamTrack®. SBM and TeamTrack are licensed on the basis of Servers and Seats. Each SBM Seat allows a designated Seat to use and participate in all activities and functionality of Serena Business Manager that pertain to workflow applications to which the Seat has been granted access at runtime, including the workflow, workflow roles, transition items, sending and receiving notifications, creating reports, and creating dashboards. A Seat is required for each managed administrator of SBM. Existing SBM Named User, Concurrent User and Requestor licenses remain valid unless converted in accordance with Section 2.3. A Server license allows execution of a single Instance of the Software on a single Server. Existing Named User and Concurrent User licenses are for use on a single Server unless otherwise specified in writing by the parties. A “Requestor” is a user who is permitted to submit issues and view status only. Customer may allow a third party to use the Requestor license, subject to Customer’s indemnification of Serena against any claims that nay arise from such use of the Software. Customer may transfer Named User licenses to accommodate personnel changes, provided that such transfers do not result in sharing of Named User licenses. Customer may change from time to time the employees who are designated to use the Software under a Named User or Seat license, provided that the number of users does not exceed the total number of licensed Named Users or Seats, as applicable and such use complies with this Agreement.
SOFTWARE PRODUCT SPECIFIC TERMS. 8.1 Solutions Business Manager (“SBM”) (formerly Serena® Business Manager and formerly TeamTrack™). SBM and TeamTrack are licensed on the basis of Servers and Seats. Each SBM Seat allows a designated Seat to use and participate in all activities and functionality of Solutions Business Manager that pertain to workflow applications to which the Seat has been granted access at runtime, including the workflow, workflow roles, transition items, sending and receiving notifications, creating reports, and creating dashboards. A Seat is required for each managed administrator of SBM. Existing SBM Named User, Concurrent User and Requestor licenses remain valid unless converted. A Server license allows execution of a single Instance of the Software on a single Server. Existing Named User and Concurrent User licenses are for use on a single Server unless otherwise specified in writing by the parties. A “Requestor” is a user who is permitted to submit issues and view status only. You may allow a third party to use the Requestor license, subject to Your indemnification of ▇▇▇▇▇▇ against any claims that may arise from such use of the Software. You may transfer Named User licenses to accommodate personnel changes, provided that such transfers do not result in sharing of Named User licenses. You may change from time to time the employees who are designated to use the Software under a Named User or Seat license, provided that the number of users does not exceed the total number of licensed Named Users or Seats, as applicable and such use complies with this Agreement.
8.2 Service Support Manager ("SSM") (formerly Serena® Service Manager). SSM is licensed on the basis of Seats and Concurrent Users. Each SSM license may use and participate in all activities and functionality of SBM that pertain to workflow applications to which the SSM license has been granted access at runtime, including the workflow, workflow roles, transition items, sending and receiving notifications, creating reports, and creating dashboards. Each SSM license includes one SBM Connect for Sharepoint User license. You may access the Service Request Center functionality installed with SSM only to the extent You have purchased a requisite number of Service Request Center licenses.
8.3 Service Support Manager Content ("SSM Content") (formerly Serena® Service Manager Content). SSM Content is licensed on the basis of Seats and Concurrent Users. Each SSM Content license allows for You to use Your existing SBM lic...