Common use of Software Application Clause in Contracts

Software Application. The following terms apply if you download Software: (a) We grant to you a non-exclusive and non-transferable single-user (non-concurrent) license for the Software for individual use only. The license authorizes you to use the Software in object code format for the purpose of using Mobile Banking, accessing the Mobile Wallet and/or accessing any services, features, functionality, content and/or information made available by us using certain Electronic Access Devices. (b) We retain at all times all ownership rights, including without limitation, copyright, in the Software. You agree not to copy, reproduce, transfer copies or reverse engineer the Software and not to disclose or distribute the Software to third parties. We have no obligation to provide any training, maintenance, or other assistance for the Software. (c) YOU ACCEPT THE SOFTWARE "AS IS" AND ASSUME THE ENTIRE RISK FOR THE PERFORMANCE OF THE SOFTWARE. WE WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SOFTWARE, UNDER THIS AGREEMENT OR OTHERWISE. (d) We may end the terms relating to the Software in this Section 24 at any time on notice to you. On the ending of these terms, you will destroy or return all copies of the Software or of any documentation for it then in your possession. The grant of the license in this Section 24 may not be assigned by you unless agreed upon in writing by us. (e) By choosing to install Software such as our Apps on your Electronic Access Device for the purpose of accessing certain mobile services such as Mobile Banking and Mobile Payments: (i) You consent to the installation of Software and any future updates or upgrades to the Software. You may withdraw your consent by deleting the Software from your Electronic Access Device. Our mailing address is RBC WaterPark Place, 16th Floor, ▇▇ ▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇ ▇▇▇ | ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇/; and (ii) You consent to and provide written acknowledgement of Software functions including accessing recipient information from your contact list for the e-Transfer Service, accessing your camera for Mobile Cheque Deposit and accessing your physical location for Find a Location. You can view a full list of Software functions here: ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/mobile/app-faqs.html. To request removal or disabling of Software in the case of inaccuracy in the description of these functions, contact ▇▇▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇. (f) We may use Third Party Service Providers to assist us in providing Software. In such cases, (i) YOU ACCEPT THE SOFTWARE “AS IS” AND ASSUME THE ENTIRE RISK FOR THE PERFORMANCE OF THE SOFTWARE. THIRD PARTY SERVICE PROVIDER WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SOFTWARE, UNDER THIS AGREEMENT OF OTHERWISE. (ii) In no event will Third Party Service Provider be liable for any loss of data, or any incidental, indirect, consequential, special, aggravated, punitive, exemplary or similar damages whatsoever, in whole or in part, (including any business interruption, loss of profits, data, information, opportunity, revenues, goodwill or any other commercial or economic loss), caused to you, regardless of the cause of action, even if Third Party Service Provider has been advised of the possibility of such damages. (iii) In no event will Third Party Service Provider’s liability to you for all damages exceed the amount of fees paid, if any.

Software Application. The following terms apply if you download Software: (a) We grant to you a non-exclusive and non-transferable single-user (non-concurrent) license for the Software for individual use only. The license authorizes you to use the Software in object code format for the purpose of using Mobile Banking, accessing the Mobile Wallet and/or accessing any services, features, functionality, content and/or information made available by us using certain Electronic Access Devices. (b) We retain at all times all ownership rights, including without limitation, copyright, in the Software. You agree not to copy, reproduce, transfer copies or reverse engineer the Software and not to disclose or distribute the Software to third parties. We have no obligation to provide any training, maintenance, or other assistance for the Software. (c) YOU ACCEPT THE SOFTWARE "AS IS" AND ASSUME THE ENTIRE RISK FOR THE PERFORMANCE OF THE SOFTWARE. WE WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SOFTWARE, UNDER THIS AGREEMENT OR OTHERWISE. (d) We may end the terms relating to the Software in this Section 24 at any time on notice to you. On the ending of these terms, you will destroy or return all copies of the Software or of any documentation for it then in your possession. The grant of the license in this Section 24 may not be assigned by you unless agreed upon in writing by us. (e) By choosing to install Software such as our Apps on your Electronic Access Device for the purpose of accessing certain mobile services such as Mobile Banking and Mobile Payments: (i) 1. You consent to the installation of Software and any future updates or upgrades to the Software. You may withdraw your consent by deleting the Software from your Electronic Access Device. Our mailing address is RBC WaterPark Place, 16th Floor, ▇▇ ▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇ ▇▇▇ | ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇/; and (ii) 2. You consent to and provide written acknowledgement of Software functions including accessing recipient information from your contact list for the e-Transfer Service, accessing your camera for Mobile Cheque Deposit and accessing your physical location for Find a Location. You can view a full list of Software functions here: ▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/mobile/app-faqs.html. To request removal or disabling of Software in the case of inaccuracy in the description of these functions, contact ▇▇▇▇▇▇.▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇. (f) We may use Third Party Service Providers to assist us in providing Software. In such cases, (i) 1. YOU ACCEPT THE SOFTWARE “AS IS” AND ASSUME THE ENTIRE RISK FOR THE PERFORMANCE OF THE SOFTWARE. THIRD PARTY SERVICE PROVIDER WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SOFTWARE, UNDER THIS AGREEMENT OF OR OTHERWISE. (ii) In no event will Third Party Service Provider be liable for any loss of data, or any incidental, indirect, consequential, special, aggravated, punitive, exemplary or similar damages whatsoever, in whole or in part, (including any business interruption, loss of profits, data, information, opportunity, revenues, goodwill or any other commercial or economic loss), caused to you, regardless of the cause of action, even if Third Party Service Provider has been advised of the possibility of such damages. (iii) In no event will Third Party Service Provider’s liability to you for all damages exceed the amount of fees paid, if any.

Software Application. The following terms apply if you download Software: (a) We grant to you a non-exclusive and non-transferable single-user (non-concurrent) license for the Software for individual use only. The license authorizes you to use the Software in object code format for the purpose of using Mobile Banking, accessing the Mobile RBC Wallet and/or accessing any services, features, functionality, content and/or information made available by us using certain Electronic Access Devices. (b) We retain at all times all ownership rights, including without limitation, copyright, in the Software. You agree not to copy, reproduce, transfer copies or reverse engineer the Software and not to disclose or distribute the Software to third parties. We have no obligation to provide any training, maintenance, or other assistance for the Software. (c) YOU ACCEPT THE SOFTWARE "AS IS" AND ASSUME THE ENTIRE RISK FOR THE PERFORMANCE OF THE SOFTWARE. WE WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SOFTWARE, UNDER THIS AGREEMENT OR OTHERWISE. (d) We may end the terms relating to the Software in this Section 24 section 23 at any time on notice to you. On the ending of these terms, you will destroy or return all copies of the Software or of any documentation for it then in your possession. The grant of the license in this Section 24 section 23 may not be assigned by you unless agreed upon in writing by us. (e) By choosing to install Software such as our Apps on your Electronic Access Device for the purpose of accessing certain mobile services such as Mobile Banking and Mobile Payments: (i) : You consent to the installation of Software and any future updates or upgrades to the Software. You may withdraw your consent by deleting the Software from your Electronic Access Device. Our mailing address is RBC WaterPark Place, 16th 23rd Floor, ▇▇ ▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇, ▇▇▇▇▇▇▇, ▇▇ ▇▇▇ ▇▇▇ | ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇/; and (ii) and You consent to and provide written acknowledgement of Software functions including accessing recipient information from your contact list for the e-Transfer Service, accessing your camera for Mobile Cheque Deposit and accessing your physical location for Find a Location. You can view a full list of Software functions here: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/mobile/ways-to-bank/mobile/rbc- mobile-app/, ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/ways-to-bank/rbc-rewards-app/index.html, or ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/ways-faqs.htmlto-bank/mobile/rbc-wallet-app/index.html. To request removal or disabling of Software in the case of inaccuracy in the description of these functions, contact ▇ ▇▇▇ ▇▇▇ ▇▇.▇▇▇▇▇▇▇▇@▇▇▇.▇▇▇. (f) We may use Third Party Service Providers to assist us in providing Software. In such cases, (i) 1. YOU ACCEPT THE SOFTWARE “AS IS” AND ASSUME THE ENTIRE RISK FOR THE PERFORMANCE OF THE SOFTWARE. THIRD PARTY SERVICE PROVIDER WILL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR USE OF THE SOFTWARE, UNDER THIS AGREEMENT OF OR OTHERWISE. (ii) 2. In no event will Third Party Service Provider be liable for any loss of data, or any incidental, indirect, consequential, special, aggravated, punitive, exemplary or similar damages whatsoever, in whole or in part, (including any business interruption, loss of profits, data, information, opportunity, revenues, goodwill or any other commercial or economic loss), caused to you, regardless of the cause of action, even if Third Party Service Provider has been advised of the possibility of such damages. (iii) 3. In no event will Third Party Service Provider’s liability to you for all damages exceed the amount of fees paid, if any.