Services Environment Clause Samples
The Services Environment clause defines the technical and physical conditions under which services will be provided or accessed. It typically outlines requirements such as hardware, software, network connectivity, and security measures that must be in place for the service to function properly. For example, it may specify minimum system specifications or mandate certain security protocols. This clause ensures that both parties understand and maintain the necessary environment, reducing the risk of service disruptions or failures due to inadequate infrastructure.
Services Environment. The PNSP shall be responsible to deliver a solution utilizing the required technical requirements identified in the SOW and EXHIBIT 21, PRIME TECHNICAL REQUIREMENTS. The RNSP shall be responsible to deliver a solution utilizing the required technical requirements identified in the SOW and EXHIBIT 23, REGION TECHNICAL REQUIREMENTS. The NG9-1-1 Services – Prime and Region in California shall follow the NENA i3 Call Flow per NENA-STA-010.2-2016, NENA Detailed Functional and Interface Standards for the NENA i3 Solution. Each region shall provide NENA i3 call flow to support interoperability between their Region and the Prime. The Prime shall have the overall management and direction for consistency of call flow. The NG9-1-1 Service Network Provider – PNSP shall be responsible to aggregate all OSP 9-1-1 traffic with the exception of AT&T, Frontier, Consolidated Communications wireline and wireless OSP. Text to 9-1-1 is also included as part of the 9-1-1 traffic. The PNSP shall aggregate all Text to 9-1-1 traffic from the Text Control Center or OSP. The PNSP shall be responsible for routing all aggregated 9-1-1 traffic to the appropriate PSAP. In the event of a regional network failure, the PNSP shall be responsible to provide redundant path for routing all 9-1-1 traffic from region through Prime to the PSAP. In the event a PSAP requires 9-1-1 traffic to be transferred outside of their region, the PNSP shall be responsible to accept the 9-1-1 traffic from the RNSP and deliver to the appropriate PSAP. The NG9-1-1 Regional Network Service Provider – (RNSP) shall be responsible to aggregate all AT&T, Frontier, Consolidated Communications wireline and wireless OSP traffic within their awarded region. The PNSP and RNSP shall be responsible to anchor all 9-1-1 traffic at aggregation until verification of the ability for the NG9-1-1 core services to deliver the call to the appropriate PSAP.
Services Environment. This section is intended to present an overview of the NG9-1-1
Services Environment. Glassbeam will maintain the Services at a reputable third-party Internet service provider and hosting facility (“Glassbeam Cloud”) and will implement industry standard security precautions intended to prevent unauthorized access to Customer Content (which shall be any content uploaded by Customer to the Glassbeam Cloud).