Services - Cloud Services. a. A Cloud Service is an IBM offering provided by IBM and made available via a network. Each Cloud Service is described in a TD. Cloud Services are designed to be available 24/7, subject to maintenance. Client will be notified of scheduled maintenance. Technical support and service level commitments, if applicable, are specified in an Attachment or TD.
Appears in 3 contracts
Samples: Ibm International Client Relationship Agreement (Kyndryl Holdings, Inc.), Ibm International Client Relationship Agreement (Kyndryl Holdings, Inc.), Ibm International Client Relationship Agreement (Kyndryl Holdings, LLC)
Services - Cloud Services. a. A Cloud Service is an IBM Instana offering provided by IBM Instana and made available via a network. Each Cloud Service is described in a TD. Cloud Services are designed to be available 24/7, subject to maintenance. Client will be notified of scheduled maintenance. Technical support and service level commitments, if applicable, are specified in an Attachment or TD.
Appears in 1 contract
Samples: Client Relationship Agreement
Services - Cloud Services. a. A Cloud Service is an IBM a SEVONE offering provided by IBM SEVONE and made available via a network. Each Cloud Service is described in a TD. Cloud Services are designed to be available 24/7, subject to maintenance. Client will be notified of scheduled maintenance. Technical support and service level commitments, if applicable, are specified in an Attachment or TD.
Appears in 1 contract
Samples: Client Relationship Agreement
Services - Cloud Services. a. A Cloud Service is an IBM a Supplier offering provided by IBM the Supplier and made available via a network. Each Cloud Service is described in a TD. Cloud Services are designed to be available 24/7, subject to maintenance. Client The Buyer will be notified of scheduled maintenance. Technical support and service level commitments, if applicable, are specified in an Attachment or TD.
Appears in 1 contract
Samples: assets.applytosupply.digitalmarketplace.service.gov.uk
