Common use of Service Testing Clause in Contracts

Service Testing. Cyta accepts 3 working days for testing. If Customer does not inform Cyta at the end of the 3-day period that the Service is not accepted, then the contract is activated. This day is considered as the RFS date, at which MRC is initiated. The 3-day period starts with the relevant notification from Cyta to the Customer that the service is ready. During the 3-day period, Cyta will assist the Customer in resolving any quality issues that may arise. Code: Ε21370/Issue: 1.1/Date: 09/10/2008 CONTENTS 1. Definitions 3 2. Scope 4 3. Customer Obligations 4 4. Cyta Obligations 4 5. Service Availability 5 6. Performance Parameters of the International Service Network 5 7. Service Cancellation 7 8. Service Changes 7 9. Technical Support for the International Service Network and Local Loop in Cyprus 7 10. Local Loop in countries except Cyprus 8 11. Escalation List 8 12. Reporting 9