SERVICE PROMISE Sample Clauses

SERVICE PROMISE. In the event that we do not repair your Covered riding mower, snow removal or HVAC Product on our first (1st) in-home repair attempt and you will be without the use of your Covered Product, we will compensate you for your inconvenience by reimbursing you for a one time lawn mowing or snow removal up to $50 at our sole discretion. To file a claim go to xxx.xxxxxxxxxxxxxxx.xxx.
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SERVICE PROMISE. 20.1. Vodafone shall do its utmost to provide continuous and good Fixed Services, however it acknowledges that problems may arise. In these cases, the Customer may report the matter to Vodafone for further investigation and may escalate the matter if not satisfied with the outcome. Should the Customer remain without the Fixed Services in the event of the Vodafone’s Network fault, a pro-rata credit compensation shall apply to Customer’s Account. This excludes lack of service attributable to (a) Force Majeure, (b) any circumstance which is attributable to the Customer and/or (d) when the Customer refuses access to his premises from the dates proposed by Vodafone. The pro-rata compensation will be calculated on the monthly fee payable to Vodafone in line with the applicable Specific terms and conditions from the day the fault was reported until it was resolved.
Sample 1
SERVICE PROMISE. We want you to be happy with our service. We will make all reasonable efforts to repair your system, subject to the availability of any necessary parts or components, or provide the technical support requested. Occasionally, problems are more complex than first realised or may require additional work to resolve it thoroughly. On very rare occasions, where our service has not provided the outcome expected, we would encourage you to contact us and we promise to take another look. Where necessary, we will repeat the work or try something else to resolve the original issue. Where a problem continues to persist, we might determine a more in-depth service is required, including the replacement of parts. Where this happens, we will explain our findings to you and you can choose whether to proceed or not. If you do proceed, we will only ever invoice for the difference of the more in-depth service from what you have already paid. Service Level Agreement (SLA) If you need your system urgently, please make us aware when ordering our services. We operate a Priority Level for Support Tickets and all tickets are assigned Normal Priority (Prime), unless specified otherwise. Each priority level is assigned a timeframe for when you can expect your system to be completed. We cannot always guarantee your system will be completed within the timeframe for the particular priority level that you choose. However, we do aim to have inspected it and made significant progress within the specified timeframe. We will provide you with a lead time where it is necessary to order parts or components and when your system is likely to be ready where we think there is a risk of running over the timeframe. No Fix, No Fee Where we cannot find the fault, or we cannot repair your system or provide the support requested, there is no service charge for you to pay. Where we do find the fault and can offer you a solution which you choose not to proceed with, we may charge a Diagnostic Fee for inspecting your system. Any parts or components that you agreed to purchase from us are still due. Collect & Return For added convenience, we can arrange to collect your computer system from your home or place of work and bring it to our repair store. Once it’s ready, we will return it to you in the same way. Services are charged at a higher rate than you would pay delivering your system to us yourself and are specified on our Service Price List. Call-out services Most of our computer repair and technical suppo...
Sample 1

Related to SERVICE PROMISE

  • Service Provider The Service Provider also represents at the date this Agreement is entered into and any Service is used or provided:

  • The Service Provider upon receipt of a notice contemplated under clause 19.1 shall discontinue the supply of all services or goods under this Agreement, to the extent specified, and on the date specified in the notice.

  • Service Providers Provider shall enter into written agreements with all Service Providers performing functions pursuant to this Agreement, whereby the Service Providers agree to protect Student Data in manner no less stringent than the terms of this DPA. The list of Provider’s current Service Providers can be accessed through the Provider’s Privacy Policy (which may be updated from time to time).

  • Jury Service Program This Contract is subject to the provisions of the County’s ordinance entitled Contractor Employee Jury Service (“Jury Service Program”) as codified in Sections 2.203.010 through 2.203.090 of the Los Angeles County Code, a copy of which is attached as Exhibit H and incorporated by reference into and made a part of this Contract.

  • Service Provided a. CONTRACTOR must inform COUNTY of services and activities performed under this Contract and accept appropriately referred clients from the COUNTY for contract services as part of CONTRACTOR’s client base.

  • Service Provision Subject to, and in accordance with, the terms and conditions in this Agreement, the Operator will provide the Services (either directly or by making its facilities and services available to other Physicians) to:

  • SERVICE PROVIDER’S PERSONNEL 10.1 The Service Provider’s Personnel shall be regarded at all times as employees, agents or Subcontractors of the Service Provider and no relationship of employer and employee shall arise between Transnet and any Service Provider Personnel under any circumstances regardless of the degree of supervision that may be exercised over the Personnel by Transnet.

  • Service Pay ‌ All regular employees who have completed five (5) years continuous service with the District shall receive service pay at the rate of ten cents (10c/ ) per calendar-day; and an additional ten cents (10c/ ) per calendar-day on completion of each additional five (5) years of service.

  • In-Service Programs The parties to this collective agreement recognize the value of in-service education both to the employee and the Employer.

  • SERVICES TO BE PERFORMED BY CONSULTANT A. Consultant hereby agrees to render to City, as an independent contractor, certain professional, technical and expert services of a temporary and occasional character as set forth in Exhibit A (“Scope of Work”).

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