SERVICE PROGRAM. Builder shall perform such Customer Service and Warranty Service consistent with the respective services it provides for residential projects it builds and sells for its own account in the Applicable Market including without limitation: (a) accepting telephone calls and electronic or written correspondence from homebuyers regarding requests for Customer Service and/or Warranty Service and (b) having a customer service representative respond timely to such communications.
Appears in 2 contracts
Sources: Master Program Agreement (Millrose Properties, Inc.), Master Program Agreement (Millrose Properties, Inc.)