Service Maintenance. Provider shall use commercially reasonable efforts to maintain the Services to optimize Availability that meets or exceeds the Availability Requirement. Such maintenance services shall include providing to Client and its Licensed Users: (a) all Maintenance Releases, and other improvements to the Services, that Provider provides at no additional charge to its other similarly situated customers; and (b) all such services and repairs as are required to maintain the Services or are ancillary, necessary, or otherwise related to Client’s or its Licensed Users’ access to or use of the Services, so that the Services operate properly in accordance with this Agreement and the Specifications.
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Sources: Terms and Conditions, Terms and Conditions, Terms and Conditions