Common use of Service Maintenance Clause in Contracts

Service Maintenance. Supplier will continuously maintain the Services to optimize Availability that meets or exceeds the Availability Requirement. Such maintenance services include providing to the University: (a) all updates, bug fixes, enhancements, new releases, new versions and other improvements to the Services, including the Software, that Supplier provides at no additional charge to its other similarly situated customers; and (b) all such services and repairs as are required to maintain the Services or are ancillary, necessary or otherwise related to the University’s, its Administrative Users, or an End Users’ access to or use of the Services, so that the Services operate properly in accordance with the Agreement and this Schedule.

Service Maintenance. Supplier will continuously maintain the Services to optimize Availability that meets or exceeds the Availability Requirement. Such maintenance services include providing to the UniversityOrganization: (a) all updates, bug fixes, enhancements, new releases, new versions and other improvements to the Services, including the Software, that Supplier provides at no additional charge to its other similarly situated customers; and (b) all such services and repairs as are required to maintain the Services or are ancillary, necessary or otherwise related to the UniversityOrganization’s, its Administrative Users, or an End Users’ access to or use of the Services, so that the Services operate properly in accordance with the Agreement and this Schedule.