Common use of Service Level Response Clause in Contracts

Service Level Response. MERCHANT agrees to use commercially reasonable -------------------------- efforts to address material technical problems (over which MERCHANT exercises control) affecting use by AOL Users of the Merchant Site (a "MERCHANT Technical Problem") promptly following notice thereof. In the event that AOL has received substantial AOL Member complaints regarding a MERCHANT Technical Problem based on MERCHANT's failure to satisfy a site operating standard specified in this Agreement (and MERCHANT is unable to promptly resolve such MERCHANT Technical Problem following notice thereof), AOL will have the right to regulate the promotions it provides to MERCHANT hereunder until such time as MERCHANT corrects the MERCHANT Technical Problem at issue).

Service Level Response. MERCHANT agrees to use commercially reasonable -------------------------- efforts to address material technical problems (over which MERCHANT exercises control) affecting use by AOL Users of the Merchant Site (a "MERCHANT Technical Problem") promptly following notice thereof. In the event that AOL has received substantial AOL Member complaints regarding a MERCHANT Technical Problem based on MERCHANT's failure to satisfy a site operating standard specified in this Agreement (and MERCHANT is unable to promptly resolve such MERCHANT Technical Problem following notice thereof), AOL will have the right to regulate the promotions it provides to MERCHANT hereunder until such time as MERCHANT corrects the MERCHANT Technical Problem at issue).

Service Level Response. MERCHANT agrees to use commercially reasonable -------------------------- ----------------------- efforts to address material technical problems (over which MERCHANT exercises control) affecting use by AOL Users of the Merchant Site (a "MERCHANT Technical Problem") promptly following notice thereof. In the event that AOL has received substantial AOL Member complaints regarding a MERCHANT Technical Problem based on MERCHANT's failure to satisfy a site operating standard specified in this Agreement (and MERCHANT is unable to promptly resolve such MERCHANT Technical Problem following notice thereof), AOL will have the right to regulate the promotions it provides to MERCHANT hereunder until such time as MERCHANT corrects the MERCHANT Technical Problem at issue).