Service Credit Escalators and Other Remedies. (a) Second Event. Element Critical will pay out Service Credits at 200% of the amounts listed above in sections 4(c), (d), (e), and (f), up to 100% of the MRC for the affected Service, for the second qualifying Event of the same Service Level with the same root cause during a calendar month.
Appears in 6 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
