Common use of Service Application Clause in Contracts

Service Application. The Supplier’s Service Application must include as a minimum an overview of the G-Cloud Service and information about: ● the scope of the G-Cloud Service, for example any constraints Buyers should know about like maintenance windows ● whether the Supplier is a reseller or not ● any support the Supplier provides ● how users work with the G-Cloud Service ● the G-Cloud Service onboarding and offboarding process ● an overview of pricing, including unit prices, volume discounts and data extraction costs ● the Supplier’s security certifications and standards ● the Supplier’s approach to personnel security

Service Application. The Supplier’s Service Application must include as a minimum an overview of the G-Cloud Service and information about: ● the scope of the G-Cloud Service, for example any constraints Buyers should know about like maintenance windows ● whether the Supplier is a reseller or not ● any support the Supplier provides ● how users work with the G-Cloud Service ● the G-Cloud Service onboarding and offboarding off-boarding process ● an overview of pricing, including unit prices, volume discounts and data extraction costs ● the Supplier’s security certifications and standards ● the Supplier’s approach to personnel security