Server Maintenance Plan. Back office server Equipment is covered by NCR Voyix’sNext Business Day (NBD) 5 x 9 Part and Tech Service Program. Under this program, subject to: (a) the Licensed Site being located within a coverage area as determined solely by NCR Voyix; and (b) the Support Technician’s determination that NCaR Vroyeixpwilll daiscpaetchmthee nt ite required replacement item of Equipment to the Licensed Site and a Support Technician will be dispatched to that LicOenn-SisteeTedchniSciain”t)e i(thn eor“der to “swap out” the of Equipment with a replacement item of Equipment. The On-Site Technician will be responsible for packaging and shipping the failed or malfunctioning item of Equipment to NCR Voyix and NCR Voyix will pay all shipping charges and bear all risk of loss related thereto.
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Sources: Master Hospitality Subscription Program Agreement, Master Hospitality Subscription Program Agreement, Master Hospitality Subscription Program Agreement