Common use of Server Hardware Clause in Contracts

Server Hardware. We guarantee the functioning of cloud server hosts including computer, storage, and hypervisor. If a cloud server host fails, we guarantee that restoration or repair will be complete within 24hours of problem identification. A Server Hardware interruption exists when cloud servers downtime occurs as a result of physical server failure and has not been resolved inside 24 hours.

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement