Seeking Arbitration. If you elect to seek arbitration or file a small claim court action, you must first send to us, by certified mail, a written notice of your claim (“Notice”). The Notice to us must be addressed to: ▇▇▇ ▇▇▇▇▇▇▇ ▇▇▇. FL 11, New York, NY, 10022. If we initiate arbitration, we will send a written Notice to an email address you have previously provided to us, if available. We may also use any other means to contact you, including a message in your Account. A Notice, whether sent by you or by us, must (a) describe the nature and basis of the claim or dispute; and
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Sources: Terms and Conditions, Terms and Conditions