Section 1557 Grievance Procedure Sample Clauses
The Section 1557 Grievance Procedure clause establishes a formal process for individuals to file complaints regarding discrimination based on race, color, national origin, sex, age, or disability in health programs or activities receiving federal financial assistance. Typically, this procedure outlines steps such as submitting a written grievance, investigation by a designated coordinator, and a timeline for resolution. Its core function is to ensure that affected individuals have a clear and accessible method to seek redress for discrimination, thereby promoting compliance with federal civil rights laws and fostering equitable access to healthcare services.
Section 1557 Grievance Procedure. Blue Cross and Blue Shield of Louisiana not to discriminate on the basis of race, color, national origin, sex, age or disability. Blue Cross and Blue Shield of Louisiana has adopted an internal grievance procedure providing for prompt resolution of complaints alleging any action prohibited by Section 1557 of the Affordable Care Act. Section 1557 prohibits discrimination on the basis of race, color, national origin, sex, age or disability in certain health programs and activities. Section 1557 and its implementing regulations may be examined in the office of Section 1557 Coordinator, who has been designated to coordinate the efforts of Blue Cross and Blue Shield of Louisiana to comply with Section 1557 at the following address: Section 1557 Coordinator P. O. Box 98012 Email: ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇.▇▇▇ If You believe You have been subjected to discrimination on the basis of race, color, national origin, sex, age or disability may file a grievance under this procedure. It is against the law for Blue Cross and Blue Shield of Louisiana to retaliate against anyone who opposes discrimination, files a grievance, or participates in the investigation of a grievance. • Grievances must be submitted to the Section 1557 Coordinator within 60 days of the date You become aware of the alleged discriminatory action. • A complaint must be in writing, containing Your name and address. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought. • The Section 1557 Coordinator will investigate the complaint. This investigation may be informal, but it will be thorough. You are encouraged to submit evidence related to Your complaint. The Section 1557 Coordinator will maintain the files and records of Blue Cross and Blue Shield of Louisiana relating to such grievances. To the extent possible, the Section 1557 Coordinator will take appropriate steps to preserve the confidentiality of files and records relating to grievances and will share them only with those who have a need to know. • The Section 1557 Coordinator will issue a written decision on the grievance no later than 30 days after it is received. • You may appeal the decision of the Section 1557 Coordinator by writing to the Section 1557 Grievance Administrator within 15 days of receiving the Section 1557 Coordinator’s decision. The Section 1557 Grievance Administrator shall issue a written decision in response to the appeal no later than 30 days after it is received. Th...