Secret Shopper Programs Sample Clauses

Secret Shopper Programs. Contractor shall provide for, at its expense, a secret shopper program to be created in partnership with SGA which shall employ students to measure the quality of Contractor’s service. Students shall be provided with a meal card that allows them to eat and assess one meal per day in a week. Contractor shall also provide an assessment form that can be filled out by the student. Client will work with SGA to designate the secret shoppers and to direct them to the facilities that need to be assessed.