Common use of Second Level Technical Support Clause in Contracts

Second Level Technical Support. Vendor and VP will provide second level technical support to Client relating to the Mobile App which will include email, live chat, and phone support between the hours of 8 AM and 6 PM Mountain Standard Time, Monday through Friday, except Holidays.

Appears in 3 contracts

Sources: Mobile Application Software Development and Services Agreement, Software Development and Service Agreement (FVA Ventures, Inc.), Software Development and Service Agreement (FVA Ventures, Inc.)