Second Level Technical Support. SolutionX shall provide second level technical support to Client relating to the Unity Platform as outlined in Exhibit D, which will include email and phone support between the hours of 8 AM and 6 PM Mountain Standard Time, Monday through Friday except Holidays. Extended hours and foreign language support can be provided at prices outlined in Exhibit C. SolutionX will use all commercially reasonable means to resolve Client and Subscriber related issues as outlined in this Agreement.
Appears in 4 contracts
Sources: Unity Platform Software and Hosting Services Agreement, Unity Platform Software and Hosting Services Agreement (FVA Ventures, Inc.), Unity Platform Software and Hosting Services Agreement (FVA Ventures, Inc.)