SCHOOL OPERATIONAL SERVICES STREAM. A General Employee engaged in the School Operational Services Stream will be classified at one of the following levels: (a) SCHOOL OPERATIONAL SERVICES - LEVEL 1 (i) A School Operational Services - Level 1 position is one where the General Employee: (A) applies knowledge and skills to a limited range of tasks and roles; (B) works within established and predictable routines; (C) follows standard procedures in a predefined order and requiring the use of limited discretion; (D) works under close supervision, or in the case of a more experienced General Employee working alone, routine supervision; and (E) is not required to have formal qualifications or work experience upon engagement. (ii) Indicative duties A Level 1 General Employee within this occupational stream may perform the following indicative duties: a range of general cleaning tasks in a school such as: - sweeping/ vacuuming floors; - washing desks/cupboards and windows; - emptying bins/ disposing of rubbish; - cleaning and sanitising bathrooms; - dusting and polishing student and office furniture; - occasionally undertaking more complex cleaning tasks including carpet and furniture cleaning; and - taking general care of school vehicles, including driving buses for less than 25 passengers. (iii) Examples of positions which typically fall under this level include: cleaner, bus driver (25 passengers or less). (b) SCHOOL OPERATIONAL SERVICES - LEVEL 2 (i) A School Operational Services - Level 2 position is one where the General Employee ordinarily performs work above and beyond the skills of a Level 1 position, and: (A) applies knowledge and skills to a range of tasks and roles; (B) usually works within routines, methods and procedures, but some discretion is involved in selection of equipment, work organisation, services and actions; (C) is provided with routine supervision of straightforward tasks, moving to general direction. Cleaners at this level are responsible for the supervision of other School Operational Services Employees; and (D) does not have a trade qualification (certificate III), but has a skill level which assumes and requires knowledge, training or experience relevant to the duties to be performed. (ii) Indicative duties A Level 2 General Employee within this occupational stream may perform the following indicative duties: a range of maintenance and outdoor duties such as: - non-specialised repair work; - undertaking general gardening tasks including preparation and planting procedures; - operating, maintaining and adjusting turf machinery under general supervision; - applying fertilisers, fungicides, herbicides and insecticides under general supervision; - responding to alarms, following emergency procedures and preparing incident reports, inspecting and securing buildings; - providing assistance to qualified tradespersons in building and furniture maintenance; a range of cleaning duties such as: - responsibility for the purchasing, storage and distribution of cleaning equipment and chemicals; - the direct supervision and responsibility of cleaning work by School Operational Services Level 1 General Employees; - producing rosters for cleaning General Employees; - assisting management in the selection of new cleaning General Employees; - assisting management with the initial employment training and induction of new Employees; - inspecting and securing buildings; and - Taking general care of school vehicles including driving buses for 25 or more passengers. (iii) Examples of positions which typically fall under this level include: non-trade qualified building maintenance employee, non-trade qualified grounds maintenance employee, cleaning supervisor, school bus driver (25 or more passengers). (c) SCHOOL OPERATIONAL SERVICES - LEVEL 3 (i) A School Operational Services - Level 3 position is one where the General Employee ordinarily performs work above and beyond the skills of a Level 2 position, and: (A) applies in-depth knowledge and a broad range of skills in a variety of roles and tasks; (B) uses discretion and judgement in planning and organising and achieving outcomes in time constraints; (C) works under general direction. A General Employee at this level may work semi-autonomously (if working alone). A General Employee at this level may be required to supervise other School Operational Services Employees; and (D) requires a skill level which assumes and requires knowledge and training equivalent to completion of a trades qualification (or certificate III). (ii) Indicative duties A Level 3 General Employee within this occupational stream may perform the following indicative duties: - general maintenance work which includes the use of trade accredited skills in areas such as carpentry, plumbing or electrical services; - control and responsibility for the maintenance of gardens, sports grounds and/or facilities which includes the use of accredited trade skills in areas such as horticulture, gardening or in the maintenance of sports grounds; - responsibility for operating, maintaining and adjusting turf machinery, as appropriate; - cleaning and inspecting machinery after each use, reporting any problems to the appropriate manager; - applying the skills taught in a trades certificate, including performance of a range of construction, maintenance and repair tasks, using precision hand and power tools and equipment. In some cases this will involve familiarity with the work of other trades or require further training; - responsibility for the security and basic maintenance of school property; - responsibility for planning, scheduling and supervising of all aspects of gardening maintenance; - responsibility for the purchasing, distribution and accounting of relevant tools and materials; and - assisting in the day to day running of a retail facility, for example a uniform shop or canteen, in a non-supervisory capacity. (iii) Examples of positions which typically fall under this level include: qualified tradesperson, non-supervisory retail employee. (iv) Level 3A Indicative duties A Level 3A General Employee within this occupational stream may perform the following indicative duties: - responsibility for managing a retail facility, for example a uniform shop or canteen; - rostering and supervising other staff and volunteers; - managing a budget and overseeing banking functions and the payment of accounts; - Responsibility for ordering and purchasing goods for resale; and - overseeing the preparation of goods for sale, and maintaining a detailed knowledge of client needs, pricing policies and products. (v) Examples of positions which typically fall under Level 3A include: Canteen Manager, Uniform Shop Manager. (d) SCHOOL OPERATIONAL SERVICES - LEVEL 4 (i) A School Operational Services - Level 4 position is one where the General Employee ordinarily performs work above and beyond the skills of a Level 3 position, and: (A) is self-directed in applying their substantial in-depth technical knowledge; (B) uses discretion and judgment to plan and organise their work and the work of others; (C) applies their technical training and experience to solve problems and expertise to the making of decisions; (D) has overall responsibility for managing/coordinating a particular school operational function; and (E) requires a skill level equivalent to trades qualification (or certificate III). (ii) Indicative duties A Level 4 General Employee within this occupational stream may perform the following indicative duties: - overseeing/ managing an operational function of the school such as building/grounds maintenance, school security; - responsibility for planning, scheduling and supervising of all aspects of building and/or gardening maintenance; - actively contributing to, and supporting, planning processes with regard to assets and maintenance of school premise; - identifying all building and furniture maintenance and repairs, as well as minor renovations; - unlocking school facilities at start of day and securing them at night; - assessing and undertaking urgent maintenance out of hours and/or arrange for such maintenance to be carried out; - assisting the Principal or other staff with out of hours functions; - understanding and working within budget guidelines; - Assisting in the selection and training of new staff and may prepare rosters; - co-ordinating and supervising subcontractors and periodical contracts; - prioritising maintenance tasks and managing work within budget; - understanding architectural drawings; - ensuring that all health and safety issues are managed to a high standard; - understanding and assisting in emergency evacuation procedures; - managing a school carpentry workshop in a safe manner; and - working on complex engineering or interconnected electrical circuits and/or exercises high precision trades skills using various materials and/or specialised techniques. (iii) Examples of positions which typically fall under this level include: building maintenance/facilities manager, head grounds person, security manager.
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Sources: Catholic Schools Broken Bay Enterprise Agreement 2023, Catholic Schools Broken Bay Enterprise Agreement 2023