Common use of Route Risk Assessment Clause in Contracts

Route Risk Assessment. The Corporation acknowledges that from commencement of this Route Agreement the existing Route Risk Assessment pertaining to route 395 will apply, however please submit any updates as soon as is practicable. FRAMEWORK AGREEMENT NO: QC0009 ROUTE AGREEMENT NO: QC45201 ROUTE: 395 SCHEDULE ID MINIMUM PERFORMANCE STANDARDS AND QSI THRESHOLD Minimum Operated Mileage Standard 98% Route Categorisation Low Frequency Route Initial Minimum Performance Standard (13 September 2014 to 26 June 2015) 81.2% “On-Time” Minimum Performance Standard 82.0% “On-Time” Method of monitoring QSI Performance Full iBus QSI Coverage Locations See attached Locations list of Full iBus QSI QSI Threshold 86.0% “On-Time” Extension Assessment Period Quarter 1 Of Financial Year 2017/2018 To Quarter 4 Of Financial Year 2017/2018 FRAMEWORK AGREEMENT ROUTE AGREEMENT NO: QC0009 NO: QC45201 ROUTE: 395 SCHEDULE ID - ATTACHMENT OUT DIRECTION BACK DIRECTION Timing Point Code Stop Name Timing Point Code Stop Name HARRBS Harrow Bus Station GNFDWX Westway Cross Retail Park OLDFCS Oldfield Circus / Xxxx Road SHARSN South Harrow Station NTHPSN Station Parade NTHTSN Northolt Station NTHTSN Northolt Station NTHPSN Station Parade SHARSN South Harrow Station OLDFCS Oldfield Circus / Wadham Gardens FRAMEWORK AGREEMENT NO: QC0009 ROUTE AGREEMENT NO: QC45201 ROUTE: 395 SCHEDULE IIA VEHICLE SPECIFICATION This Schedule comprises the following: Part 1 Vehicle Description Part 2 No longer used FRAMEWORK AGREEMENT NO: QC0009 ROUTE AGREEMENT NO: QC45201 ROUTE: 395 SCHEDULE IIA

Route Risk Assessment. The Corporation acknowledges that from commencement receipt of this Route Agreement the existing Route Risk Assessment pertaining to route 395 will apply, however please submit any updates as soon as is practicable319. FRAMEWORK AGREEMENT NO: QC0009 QC0033 ROUTE AGREEMENT NO: QC45201 QC42401 ROUTE: 395 319 SCHEDULE ID MINIMUM PERFORMANCE STANDARDS AND QSI THRESHOLD Minimum Operated Mileage Standard 98% Route Categorisation Low High Frequency Route Initial Minimum Performance Standard (13 September 4 January 2014 to 26 June 201512 September 2014) 81.2% “On-Time” 1.15 minutes Excess Wait Time Minimum Performance Standard 82.0% “On-Time” 1.20 minutes Excess Wait Time Method of monitoring QSI Performance Full iBus QSI Coverage Locations See attached Locations list of Full iBus QSI QSI Threshold 86.0% “On-Time” 1.05 minutes Excess Wait Time Extension Assessment Period Quarter 2 Of Financial Year 2016/17 To Quarter 1 Of Financial Year 2017/2018 To Quarter 4 Of Financial Year 2017/2018 2017/18 24 – Hour Services Will QSI Performance for the day-service only be used for calculating Performance Payments and assessing Contract Extension Criteria. N/A FRAMEWORK AGREEMENT ROUTE AGREEMENT NO: QC0009 QC0033 NO: QC45201 QC42401 ROUTE: 395 319 SCHEDULE ID - ATTACHMENT OUT DIRECTION BACK DIRECTION Timing Point Code Stop Name Timing Point Code Stop Name HARRBS Harrow Bus SMHLTA Telford Avenue SLSQSN Sloane Square Station GNFDWX Westway Cross Retail Park OLDFCS Oldfield Circus STRESL Streatham / Xxxx St. Xxxxxxx'x Church CHELBF Beaufort Street / Kings Road SHARSN South Harrow TBSNTB Tooting Bec Station NTHPSN BATTPR Parkgate Road WDCMST Burntwood Lane CLJNMA Falcon Road / Grant Road CJSNFC Clapham Junction Station Parade NTHTSN Northolt Station NTHTSN Northolt Station NTHPSN Station Parade SHARSN South Harrow Station OLDFCS Oldfield Circus / Wadham Gardens WDCMST Bellevue Road / Trinity Road Falcon Road BATBSS Battersea Bridge / Xxxxxx Road TBSNTB St. Anselm's Church CHELBF Beaufort Street / Kings Road STRESL Streatham / St. Xxxxxxx'x Church FRAMEWORK AGREEMENT NO: QC0009 QC0033 ROUTE AGREEMENT NO: QC45201 QC42401 ROUTE: 395 319 SCHEDULE IIA VEHICLE SPECIFICATION This Schedule comprises the following: Part 1 Vehicle Description Part 2 No longer used FRAMEWORK AGREEMENT NO: QC0009 QC0033 ROUTE AGREEMENT NO: QC45201 QC42401 ROUTE: 395 319 SCHEDULE IIA

Route Risk Assessment. The Corporation acknowledges that from the commencement of this Route Agreement the existing Route Risk Assessment pertaining to route 395 102/N102 will apply, however please submit any updates as soon as is practicable. FRAMEWORK AGREEMENT NO: QC0009 QC0005 ROUTE AGREEMENT NO: QC45201 QC45902 ROUTE: 395 102/N102 SCHEDULE ID MINIMUM PERFORMANCE STANDARDS AND QSI THRESHOLD Minimum Operated Mileage Standard Route 102 - 98% Route N102 – 99% Route Categorisation Route 102 - High Frequency Xxxxx Xxxxx X000 - Low Frequency Route Initial Minimum Performance Standard (13 3 January 2015 to 18 September 2014 to 26 June 2015) 81.2Route 102 – 1.05 minutes Excess Wait Time Route N102 – 90.3% “On-On Time” Minimum Performance Standard 82.0Route 102 – 1.10 minutes Excess Wait Time Route N102 – 90.0% “On-On Time” Method of monitoring QSI Performance Full iBus QSI Coverage Locations See attached Locations list of Full iBus QSI Locations QSI Threshold 86.0% “On-Time” Route 102 – 0.95 minutes Excess Wait Time Extension Assessment Period Quarter 1 2 Of Financial Year 2017/2018 To Quarter 4 1 Of Financial Year 2017/2018 2018/2019 FRAMEWORK AGREEMENT ROUTE AGREEMENT NO: QC0009 QC0005 NO: QC45201 QC45902 ROUTE: 395 102/N102 SCHEDULE ID - ATTACHMENT Route 102 OUT DIRECTION BACK DIRECTION Timing Point Code Stop Name Timing Point Code Stop Name HARRBS Harrow EDMGBSG Edmonton Green BRTXSC Xxxxx Xxxxx Bus Station GNFDWX Westway Cross Retail Park OLDFCS Oldfield Circus Shopping Centre UPEDAS Angel Corner / Xxxx CTRDPD Pennine Drive / Silver Street Station Claremont Road SHARSN South Harrow EDMTCME Cambridge Roundabout / GGSNFR Golders Green Station NTHPSN East Side PALMNC Green Lanes BDGNSN Bounds Green Station Parade NTHTSN Northolt MHILBYN Princes Avenue EFLYSN East Finchley Station NTHTSN Northolt FNCHHC Henlys Corner FNCHHC Henlys Corner EFLYSN East Finchley Station NTHPSN MHILBYN Muswell Hill BDGNSN Bounds Green Station Parade SHARSN South Harrow PALMBR Palmerston Road EDMTCME Cambridge Roundabout / GGSNFR Golders Green Station OLDFCS Oldfield Circus East Side CTRDPD Caney Mews UPEDAS Angel Corner / Wadham Gardens Silver Street Station FRAMEWORK AGREEMENT ROUTE AGREEMENT NO: QC0005 NO: QC45902 ROUTE: 102/N102 SCHEDULE ID - ATTACHMENT Route N102 OUT DIRECTION BACK DIRECTION Timing Point Code Stop Name Timing Point Code Stop Name EDMGBSG Edmonton Green GGSNFR Golders Green Station Bus Station UPEDAS Angel Corner / FNCHHC Henlys Corner Silver Street Station EDMTCME Cambridge Roundabout / EFLYSN East Finchley Station East Side PALMNC Green Lanes MHILBYN Muswell Hill BDGNSN Bounds Green Station BDGNSN Bounds Green Station MHILBYN Princes Avenue PALMBR Palmerston Road EFLYSN East Finchley Station EDMTCME Cambridge Roundabout / East Side FNCHHC Henlys Corner UPEDAS Angel Corner / Silver Street Station FRAMEWORK AGREEMENT NO: QC0009 QC0005 ROUTE AGREEMENT NO: QC45201 QC45902 ROUTE: 395 102/N102 SCHEDULE IIA VEHICLE SPECIFICATION This Schedule comprises the following: Part 1 Vehicle Description Part 2 No longer used FRAMEWORK AGREEMENT NO: QC0009 QC0005 ROUTE AGREEMENT NO: QC45201 QC45902 ROUTE: 395 102/N102 SCHEDULE IIA

Route Risk Assessment. The Corporation acknowledges that from commencement receipt of this Route Agreement the existing Route Risk Assessment pertaining to route 395 will apply, however please submit any updates as soon as is practicable165. FRAMEWORK AGREEMENT NO: QC0009 QC0011 ROUTE AGREEMENT NO: QC45201 QC42501 ROUTE: 395 165 SCHEDULE ID MINIMUM PERFORMANCE STANDARDS AND QSI THRESHOLD Minimum Operated Mileage Standard 98% Route Categorisation Low High Frequency Route Initial Minimum Performance Standard (13 September 4 January 2014 to 26 June 201512 September 2014) 81.2% “On-Time” 0.86 minutes Excess Wait Time Minimum Performance Standard 82.0% “On-Time” 0.90 minutes Excess Wait Time Method of monitoring QSI Performance Full iBus QSI Coverage Locations See attached Locations list of Full iBus QSI QSI Threshold 86.0% “On-Time” 0.80 minutes Excess Wait Time Extension Assessment Period Quarter 2 of Financial Year 2016/2017 to Quarter 1 Of of Financial Year 2017/2018 To Quarter 4 Of Financial Year 2017/2018 24 – Hour Services Will QSI Performance for the day-service only be used for calculating Performance Payments and assessing Contract Extension Criteria. Not Applicable FRAMEWORK AGREEMENT ROUTE AGREEMENT NO: QC0009 QC0011 NO: QC45201 QC42501 ROUTE: 395 165 SCHEDULE ID - ATTACHMENT OUT DIRECTION BACK DIRECTION Timing Point Code Stop Name Timing Point Code Stop Name HARRBS Harrow Bus ROMFBR The Brewery RAINAW Xxxxx Xxxx Xxxx ROMFSE Romford Market ROMFSN Romford Station GNFDWX Westway Cross Retail CHNDCR New Road RAINWM Rainham War Memorial GIDPDL The Drill Roundabout Xxxxxxxxxx Xxxx XXXXXX Xxxxxxx Xxxx XXXXXX Xxxxxx ELMPSN Elm Park OLDFCS Oldfield Circus / Xxxx Station ELMPSN Elm Park Station HORNTC Hornchurch Town Centre SHRNCT Rainham Road SHARSN South Harrow GIDPDL The Drill Roundabout RAINTS Rainham Tesco CHNDCR New Road ROMFSN Romford Station NTHPSN Station Parade NTHTSN Northolt Station NTHTSN Northolt Station NTHPSN Station Parade SHARSN South Harrow Station OLDFCS Oldfield Circus / Wadham Gardens FRAMEWORK AGREEMENT NO: QC0009 QC0011 ROUTE AGREEMENT NO: QC45201 QC42501 ROUTE: 395 165 SCHEDULE IIA VEHICLE SPECIFICATION This Schedule comprises the following: Part 1 Vehicle Description Part 2 No longer used FRAMEWORK AGREEMENT NO: QC0009 QC0011 ROUTE AGREEMENT NO: QC45201 QC42501 ROUTE: 395 165 SCHEDULE IIA

Route Risk Assessment. The Corporation acknowledges that from commencement receipt of this Route Agreement the existing Route Risk Assessment pertaining to route 395 will apply, however please submit any updates as soon as is practicable365/N365. FRAMEWORK AGREEMENT NO: QC0009 QC0011 ROUTE AGREEMENT NO: QC45201 QC42505 ROUTE: 395 365/N365 SCHEDULE ID MINIMUM PERFORMANCE STANDARDS AND QSI THRESHOLD Minimum Operated Mileage Standard Route 365: 98% Route N365: 99% Route Categorisation Route 365: High Frequency Xxxxx Xxxxx X000: Low Frequency Route Initial Minimum Performance Standard (13 September 4 January 2014 to 26 June 201512 September 2014) 81.2% “On-Time” Route 365: 0.86 minutes Excess Wait Time Route N365: Not Applicable Minimum Performance Standard 82.0Route 365: 0.90 minutes Excess Wait Time Route N365: 90.0% “On-Time” Method of monitoring QSI Performance Full iBus QSI Coverage Locations See attached Locations list of Full iBus QSI Locations QSI Threshold 86.0% “On-Time” Route 365: 0.80 minutes Excess Wait Time Extension Assessment Period Quarter 2 of Financial Year 2016/2017 to Quarter 1 Of of Financial Year 2017/2018 To Quarter 4 Of Financial Year 2017/2018 24 – Hour Services Will QSI Performance for the day-service only be used for calculating Performance Payments and assessing Contract Extension Criteria. Yes FRAMEWORK AGREEMENT ROUTE AGREEMENT NO: QC0009 QC0011 NO: QC45201 QC42505 ROUTE: 395 365/N365 SCHEDULE ID - ATTACHMENT OUT DIRECTION BACK DIRECTION Timing Point Code Stop Name Timing Point Code Stop Name HARRBS Harrow Bus ORCHLM Orchard Village HAVPCL Havering Park SHRNCT Rainham Road COLRTS Xxxxxxx Row Roundabout / Xxx Close ROMFSE Romford Market ROMFSN Romford Station GNFDWX Westway Cross Retail ELMPSN Elm Park OLDFCS Oldfield Circus Station ROMFHP Queen's Hospital ROMFRC Roneo Corner ROMFRC Roneo Corner ROMFHP Queen's Hospital ELMPSN Elm Park Station ROMFSN Romford Station ROMFPA Cedar Road COLRTS Xxxxxxx Row / Xxxx SHRNCT Rainham Road SHARSN South Harrow Station NTHPSN Station Parade NTHTSN Northolt Station NTHTSN Northolt Station NTHPSN Station Parade SHARSN South Harrow Station OLDFCS Oldfield Circus / Wadham Gardens North Romford Community Centre FRAMEWORK AGREEMENT NO: QC0009 QC0011 ROUTE AGREEMENT NO: QC45201 QC42505 ROUTE: 395 365/N365 SCHEDULE IIA VEHICLE SPECIFICATION This Schedule comprises the following: Part 1 Vehicle Description Part 2 No longer used FRAMEWORK AGREEMENT NO: QC0009 QC0011 ROUTE AGREEMENT NO: QC45201 QC42505 ROUTE: 395 365/N365 SCHEDULE IIA

Route Risk Assessment. The Corporation acknowledges that from commencement of this Route Agreement the existing Route Risk Assessment pertaining to route 395 228 will apply, however please submit any updates as soon as is practicable. FRAMEWORK AGREEMENT NO: QC0009 QC0102 ROUTE AGREEMENT NO: QC45201 QC43301 ROUTE: 395 228 SCHEDULE ID MINIMUM PERFORMANCE STANDARDS AND QSI THRESHOLD Minimum Operated Mileage Standard 98% Route Categorisation Low High Frequency Route Initial Minimum Performance Standard (13 September 1 April 2014 to 26 June 2 January 2015) 81.2% “On-Time” 1.22 minutes Excess Wait Time Minimum Performance Standard 82.0% “On-Time” 1.20 minutes Excess Wait Time Method of monitoring QSI Performance Full iBus QSI Coverage Locations See attached Locations list of Full iBus QSI QSI Threshold 86.0% “On-Time” 1.05 minutes Excess Wait Time Extension Assessment Period Quarter 1 3 Of Financial Year 2017/2018 2016/17 To Quarter 4 2 Of Financial Year 2017/2018 2017/18 24 – Hour Services Will QSI Performance for the day-service only be used for calculating Performance Payments and assessing Contract Extension Criteria. Not Applicable FRAMEWORK AGREEMENT ROUTE AGREEMENT NO: QC0009 QC0102 NO: QC45201 QC43301 ROUTE: 395 228 SCHEDULE ID - ATTACHMENT OUT DIRECTION BACK DIRECTION Timing Point Code Stop Name Central Middlesex Timing Point Code Stop Name HARRBS Harrow PRYLHP Hospital MDHLCH Chippenham Road HARLMC Willesden County Court LADBSY Ladbroke Grove Sainsbury's EACTBR The Fairway LADBSN Ladbroke Grove Station UXRDWR Wormholt Road SHEPSI Shepherds Xxxx Station WCTYBS White City Bus Station GNFDWX Westway Cross Retail Park OLDFCS Oldfield Circus / WCTYBS White City Bus Station SHEPSI Shepherds Xxxx Station UXRDWR Wormholt Road SHARSN South Harrow LADBSN Ladbroke Grove Station NTHPSN Station Parade NTHTSN Northolt Station NTHTSN Northolt Station NTHPSN Station Parade SHARSN South Harrow Station OLDFCS Oldfield Circus / Wadham Gardens EACTBR The Fairway LADBSY Ladbroke Grove Sainsbury's HARLMC Willesden County Court FRAMEWORK AGREEMENT NO: QC0009 QC0102 ROUTE AGREEMENT NO: QC45201 QC43301 ROUTE: 395 228 SCHEDULE IIA VEHICLE SPECIFICATION This Schedule comprises the following: Part 1 Vehicle Description Part 2 No longer used FRAMEWORK AGREEMENT NO: QC0009 QC0102 ROUTE AGREEMENT NO: QC45201 QC43301 ROUTE: 395 228 SCHEDULE IIA