RMM Responsibilities Clause Samples

RMM Responsibilities. 1. Monitoring of devices for issues impacting normal operation and performance, including insight into telemetry-based utilization and performance reporting. 2. Automatic uploading of diagnostics and other data that allows proactive diagnosis of issues. 3. Periodic collection of device operational data that will allow Dell to provide Customer with predictive information regarding the Device. 4. Automatic creation and deployment of custom update catalogs for Dell BIOS, driver, firmware and applications. 5. Providing optimizations and management of Devices via remediation scripts.